Customer Testimonials

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DealerRater Feb 4, 2025

Very good job handling my purchase. Most of the work was done by telephone. That made completing the sale quick and easy.

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DealerRater Feb 3, 2025

Fast, accurate, Ted is always friendly and helpful. The issue with the sounds my car was making have both been corrected and within warranty.

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DealerRater Feb 1, 2025

Knew what I wanted from researching online, showed them the car I wanted and they brought it down. Feel like it was a fair deal, love the Terrain.

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DealerRater Jan 31, 2025

Great service. They were in constant contact with me giving me updates. Service was done quickly and done well.

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DealerRater Jan 31, 2025

I had a great car-buying experience. We found a great used car in our price range at this dealership. Lenell Whitsey and Richard Bishop were very helpful and friendly. There were no hi-pressure decisions or tactics and they were patient and polite while we talked through all of our options. It was a busy Saturday and we still received 100% of their attention. We also got a GREAT deal. I'll be back for sure when I can afford the new Sierra. Highly recommend!

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DealerRater Jan 31, 2025

I couldn’t rate our experience higher. We worked with Juan Urdaneta and Richard Bishop. They were so respectful, helpful, patient, and so quick to help us! We worked with many dealers in our search, and their professionalism and demeanor was unique and so appreciated! Our whole experience from beginning to end was so ideal! So grateful!

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DealerRater Jan 30, 2025

Jim Ellis Buick GMC Atlanta and team members provided first class service. The service was great and the everyone was very professional. I would highly recommend this dealership service department.

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DealerRater Jan 30, 2025

Great experience!!! I would recommend this dealership to friends and family. The sales associate was attentive to my needs through the process.

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DealerRater Jan 28, 2025

The service that I had was excellent.he was very professional and courteous.good job.

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DealerRater Jan 27, 2025

Staff has always made me feel seen and heard. I prefer to drive the extra 19 miles out of my way for service.

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DealerRater Jan 26, 2025

The buying prices was very easy. Will return to this dealer in the future when purchasing.

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DealerRater Jan 23, 2025

It was a very fast turn as for as getting my car repaired. I love getting the video on what took place and how the mechanic explained everything in Great deals. I was very pleased for the end result.

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DealerRater Jan 23, 2025

It was a very fast turn as for as getting my car repaired. I love getting the video on what took place and how the mechanic explained everything in Great deals. I was very pleased for the end result.

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DealerRater Jan 21, 2025

Quick and easy, the service department kept me informed and returned my vehicle very quickly.

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DealerRater Jan 21, 2025

I was able to make an appointment for the next day and all the work was done with expedience. The bill was large, but the service dept. honored the discount tickets I had previously received, so I was satisfied. The car is running well.

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DealerRater Jan 19, 2025

Juan was phenomenal during a recent transaction on a GMC sierra Denali. He delivered to us at home in Braselton and made sure everything went well. Thank you greatly !

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DealerRater Jan 18, 2025

Chris Curry was great, extremely knowledgeble. 10 out of 10 recommend would recommend him to a friend.

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DealerRater Jan 17, 2025

Enjoyable experience working with Lennel. He’s very professional and provides excellent service. Thank you

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DealerRater Jan 17, 2025

The experience at Jim Ellis was 2nd to none. My salesman was Lenell. I wasn't his easiest customer but he made me feel that I was. He he made sure I left with what I wanted. The signing of the documents was simple and straightforward. The only thing I would change is the pressure to pressure to purchase an extended warranty. Otherwise, I would definitely recommend the Peachtree Industrial Blvd and my salesman, Lenell.

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DealerRater Jan 10, 2025

Negotiated over the phone and via email. Was very easy to do business with and responsive.

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DealerRater Jan 10, 2025

Had a great experience with this dealership. Rico Diaz was my sales consultant, and Dwight Wood helped to make the deal happen. Alex handled the financing. Will definitely be back when I’m looking to purchase my next vehicle.

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DealerRater Jan 9, 2025

Excellent service as always. Friendly staff, quick turnaround, and my car runs perfectly. Highly recommend!

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DealerRater Jan 9, 2025

Experimented team, very helpful. Schedule of the maintenance was on time. Great communication and updates via texts. Very nice and comprehensive report with pictures at the end of the reparation.

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DealerRater Jan 9, 2025

My experience from the beginning to the end was incredible. Lenell was my salesman and he was phenomenal. He had the attitude that showed willingness to help! Joe, the financial supervisor was also amazing with sorting through the best deals for me. My experience was 10/10. Would recommend!

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DealerRater Jan 9, 2025

Very pleasant advisor and nice waiting area.wait time was exactly as promised. Very satisfied.

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DealerRater Jan 5, 2025

My experience at Jim Ellis was top notch! They were easy to work with and very helpful answering questions thru the buying process. I highly recommend them to anyone looking to buy a new car!

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DealerRater Dec 28, 2024

Good overview of potential issues with truck after hitting deer. Liked the video walk through by service technician.

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DealerRater Dec 25, 2024

Second Vehicle I’ve bought from them. Great Service. Will likely do business with them in future.

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DealerRater Dec 25, 2024

Good morning, I call and talk to Mr Juan when I walk in I wasn’t sure ,about getting a vehicle,,I knew it was time to get a vehicle, but Hugh , work with me took me for a test ride , I kept saying I don’t want to drive , I fist want to see if Iam approve, little did I know he already knew he was sending me home in my 2024 vehicle , with a person with bad credit and door closing on me, , I tell everyone To go buy a vehicle from you all , I want to say thank ...

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DealerRater Dec 24, 2024

Such an easy process. Really loved being able to bring my kids with me to see the process. Everything was smooth and I didn’t feel pressured to purchase or to barter.

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DealerRater Dec 20, 2024

Easy and quick as always. Was able to make an appointment for the next day and it was ready on time

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DealerRater Dec 18, 2024

This was our second vehicle purchase from Jim Ellis and we cannot say enough good things! Amanda was fantastic sales rep and walked us through the entire process. Amanda delivered the vehicle to our home and left with our trade-in. A truly great experience! The service department is also incredible to work with. We would give more stars if we could!

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DealerRater Dec 14, 2024

Ted did a great job working on getting my Enclave in for service! The video from the master tech was awesome! I'm all set now! Thank you to all that helped me!!

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DealerRater Dec 10, 2024

Thank you, Dewayne Ivory, for your professionalism, updates, and providing a loaner car—it truly helped!

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DealerRater Dec 3, 2024

I reached out to the Hendricks GMC dealership where I purchased my car several months ago to schedule an appointment in the service department and they told me it would be several days in the shop. They said that they do not offer any loaners or rental cars through their dealership so I would have to make arrangements outside of their dealership. I called Jim Ellis GMC and they could not have been any more accommodating and nice to me, even arranging for a rental car through their dealership for me since my car was still under warranty… I have ...

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DealerRater Dec 3, 2024

Bought a truck from Seattle over the phone. The guys really made me comfortable and assured me of the condition. If I ever buy from across country again, I will check Jim Ellis first

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DealerRater Nov 28, 2024

General Manager Jamie Warren provided excellent customer service! After we agreed on the sale he took me to Pablo who continued the great customer experience.

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DealerRater Nov 27, 2024

Good customer service. Went in for service and they kept me updated of what was going on.

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Google Nov 26, 2024

Kept me updated every step of the way. Very professional service. Will definitely take my vehicle back again. They kept it 💯 👏

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Google Nov 23, 2024

Excellent service with a very friendly and professional staff.

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DealerRater Nov 23, 2024

Dealer did exactly what they promised. No surprises. Niyah was great. She worked hard to find the right deal and I will call her first when looking for another vehicle.

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Google Nov 22, 2024

Thanks guys, was an easy process

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DealerRater Nov 22, 2024

They were very professional the business was nice and clean everybody was friendly and kind I will definitely recommend my family and friends to come see y’all….

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Google Nov 21, 2024

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Google Nov 20, 2024

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DealerRater Nov 19, 2024

Great experience from start to finish! Highly recommend.. will definitely get all service on this car done at this dealership.

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Google Nov 15, 2024

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Google Nov 14, 2024

They were very helpful, fast, and communicative!

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Google Nov 13, 2024

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Google Nov 13, 2024

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Google Nov 12, 2024

This dealership was great to work with and made the buying experience quick and easy from start to finish.

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Google Nov 11, 2024

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Google Nov 11, 2024

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Google Nov 11, 2024

I worked with Juan at this dealership. He was awesome and I had a great buying experience. I’d highly recommend them!

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Google Nov 11, 2024

Great customer service. The easiest car buying experience. This is my second Jim Ellis car and I will definitely be back for more.

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DealerRater Nov 9, 2024

The service center was very professional and kept me informed of my problem and how to resolve it without overselling anything! It was a pleasant experience.

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DealerRater Nov 9, 2024

Dewayne was excellent. I also had to get a new key fob a couple of days later and Richard, skip?, was awesome. Very efficient.

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Google Nov 7, 2024

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DealerRater Nov 6, 2024

Service technician- Dewayne Ivory kept me I formed throughout whole process and finished job ahead of schedule

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Facebook Nov 6, 2024

😊 you’re a great company. They are a great company.

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DealerRater Nov 4, 2024

They were quick and very professional. I will be back. Thank you for getting me in quick

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Google Nov 3, 2024

Quick deal got my car and got out.

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Google Nov 3, 2024

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DealerRater Nov 3, 2024

My experience with Stacey and his team was fantastic! We’ll definitely come back when picking out our next family car!

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DealerRater Nov 1, 2024

Amazing & fast Service from this dealership! I appreciate the team taking me for a standard service & also taking care of a need I expected to get done at another location. Jim Ellis Team handled it in less than the time mentioned! Thanks again everyone for the great work! I’ll see you all again soon!

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DealerRater Nov 1, 2024

Jim Ellis takes good care of me. I will not go to any other dealer. Jim Ellis is the best.

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DealerRater Nov 1, 2024

Very good experience at the dealership. They took care of everything. They went beyond to make sure I was satisfied with my purchase.

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Google Oct 31, 2024

Stacey, Dwight, Jamie, and Pablo were the best. I was in a pinch with my old truck and they were able to accomodate everything I needed and make it happen fast. Would not get a car from anywhere else other than Jim Ellis!

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Google Oct 29, 2024

Very friendly with superior service.

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Google Oct 28, 2024

Chuck Hayden is the man!

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Google Oct 27, 2024

This dealership listen to my wants, I handled everything before arriving, I just had to sign and drive. There was almost zero wait time and they were transparent when I asked questions about my deal. I have never been in and out of a dealership so fast. I love it!! Stacey was amazing!! And her name is Diva🥰

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Google Oct 24, 2024

Great experience. Came in for a recall and to get some accessories installed. In and out with no issues. Would recommend. Thanks Jim Ellis!

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Google Oct 24, 2024

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Google Oct 24, 2024

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DealerRater Oct 24, 2024

Great customer service, very professional the team there works as a close family. Good people

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DealerRater Oct 23, 2024

In a realm where service reigns so true, Courteous staff, with hearts anew, They greet with smiles, polite and kind, Prompt assistance, always on their mind. With every task, their care shines bright, In the glow of service, they ignite delight, A professional touch, in all they do, A commitment to excellence, shining through.

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Google Oct 23, 2024

They were nice and they took care of what I needed in less than 30 minutes.

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Google Oct 23, 2024

Went in for an oil change and tire rotation the service was good but it’s frustrating to have an early morning appointment and still sit and wait for almost 3 hours

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DealerRater Oct 23, 2024

The service was supreme, gave me information about my card that I did not know anything about. Took care of things that was not on my service list.

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Google Oct 21, 2024

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Google Oct 18, 2024

Great service team.

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DealerRater Oct 17, 2024

Great customer service. Didn’t feel pressured by the sales team and were able to answer all my questions

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Google Oct 16, 2024

Larry Downs and the entire staff at Jim Ellis GMC were very courteous and professional in all there actions during purchasing a 2020 Ram 1500 with them. Was a pleasurable and enjoyable transaction. Would highly recommend this dealership. A special thanks to Larry Downs for all his help.

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Google Oct 16, 2024

No problems at all, courteous staff

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Google Oct 16, 2024

The Ellis Family is first class and their values reign supreme throughout the company! Very courteous, kind and terrific service! They don't waiver. I encourage anybody looking for a new or pre-owned car and/or just service to visit an Ellis dealership today!

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Google Oct 16, 2024

My experience was good until it was time to pick up my vehicle. After a discouraging phone call, I was able to get in touch with the service manager, Dylan, who was able to resolve my issue very quickly. Thank you, Dylan.

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Google Oct 15, 2024

Great experience

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Google Oct 15, 2024

Amazing staff amazingly clean promising closures I walked out with an unbelievable deal go see about them

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DealerRater Oct 11, 2024

This dealership takes care of whatever issues I may encounter. Services are completed in a timely manner

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DealerRater Oct 11, 2024

ALL GOOD EVERYONE WAS HELPFUL AND COURTEOUS TO ME. THE SERVICE WAS VERY GOOD NICE EXPERIENCE.

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Google Oct 8, 2024

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Facebook Oct 8, 2024

Excellent experience and car was as described!

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Google Oct 7, 2024

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DealerRater Oct 7, 2024

Great customer service, awesome people the receptionist, sales & finance. They put me in a car that I could afford and not be stressed….

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Google Oct 7, 2024

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DealerRater Oct 6, 2024

Over all, very good service. It was so amazing how quickly the technician was able to find the problem. Job well done !

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DealerRater Oct 6, 2024

My car was towed there at night and they got a new battery installed the next morning in time for me to travel that day

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DealerRater Oct 5, 2024

Excellent experience with quality team at Jim Ellis GMC. Stacey was patient with us. He kept us in the loop and worked with our budget. Will be back!

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Google Oct 5, 2024

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Google Oct 4, 2024

Great to work with meeting and exceeding expectstions.


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