Customer Testimonials

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Google Feb 5, 2023

Everything was to my expectations. Thanks!

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Google Feb 4, 2023

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DealerRater Feb 4, 2023

Super easy to work with when I had to have my car towed for emergency service.

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DealerRater Feb 3, 2023

Ted in service is always great to deal with fair on pricing, he keeps my Buick running smoothly.

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DealerRater Feb 3, 2023

Blake is the best salesman in GA. I’m calling him for all cars I need in the future. Thanks Blake

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Cars Feb 3, 2023

Friendly service, knowledgeable and would refer my family.

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Cars Feb 3, 2023

Went in for an oil change service was great, just took a little longer than Ithought.

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Cars Feb 3, 2023

The service advisors and front desk customer service personnel are all very kind. The service coordinator for my vehicle in and out in just over an hour for oil change and tire rotation and eval

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Google Feb 2, 2023

Great experience. Chris did an awesome job answering all my questions and getting me set up in my new vehicle. Highly recommend

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Google Feb 2, 2023

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Google Feb 1, 2023

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Cars Feb 1, 2023

Wife?s Yukon XL broke down, had it towed to Jim Ellis Buick/GMC. They diagnosed it and fixed it within a day. I thought it would take at least a week. Great service experience. We will be back.

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Google Feb 1, 2023

Well I cancel 3 times the appointment, and when I got there, they was awesome. Good customer service. I really recommend it. Thank you.

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DealerRater Jan 31, 2023

Helpful and really polite did push or rushed to make a sale I appreciate it everything

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DealerRater Jan 31, 2023

Excellent Customer, great manners, very prompt, very polite and knowledgeable. I will recommend to another customer.

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DealerRater Jan 30, 2023

I just purchased a 2023 GMC Sierra from this dealership! Jason Strong is the Branch Manager that I worked on my financing for the purchase! He is very, knowledgeable, patient, thorough! He made the process as simple as possible! He answered all of my many questions in a timely manner and made sure I understood the process every step of the way! His Customer Service was over and beyond what I expected!!

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Google Jan 29, 2023

Straight forward, honest. Fixed my vehicle.

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DealerRater Jan 29, 2023

I was very satisfied with the service I received. They were patient, knowledgeable, and provided excellent customer service. Ricardo, Dwight and Jason went above and beyond. I have told people about my experience and awesome service.

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Google Jan 29, 2023

Found problem and solved.

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DealerRater Jan 27, 2023

Every aspect of the dealership was very professional, very knowledgeable and handled their business very well

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Cars Jan 27, 2023

Very helpful explanations of what needed to get done. Thank you!

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Google Jan 26, 2023

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DealerRater Jan 26, 2023

Team Jim Ellis is the top dealership in Atlanta. Call Ricardo for your car needs!

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DealerRater Jan 25, 2023

Needed a new battery, they did it as quickly as possible, washed my car and installed the battery, no problem

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Facebook Jan 24, 2023

Doctor OYAKHIRE Herbal Medicine is 100% guaranteed for HSV cure, the reason why most people are finding it difficult to cure HSV is because they believe in medical doctors OYAKHIRE reports, Prescribed drugs and medical treatment which is not helpful to cure HSV. Natural roots/herbs are the best remedy which can easily eradicate herpes forever. For more information about herpes cure contact DrOYAKHIRE. THIS GREAT HERBALIST CAN ALSO CURE HIV/AIDS, DIABETES, EPILEPSY, STROKE, HPV, PREGNANCY ISSUES, HEPATITIS, SICKLE AND ANAEMIA, CANCER, FIBROID LOW BLOOD PRESSURE, STAPHYLOCOCCUS, PENIS ENLARGEMENT AND A LOT MORE. CONTACT INFO Below With His email and ...

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DealerRater Jan 24, 2023

Blake was friendly & knowledgeable. He made us feel confident in his expertise and Looking forward to working with him.

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DealerRater Jan 23, 2023

Went to the dealer pretty late , but Irwing took care of me and helped me out , I was able to get the truck I wanted and they helped me out with a good deal. Definitely recommend this dealership.

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Google Jan 23, 2023

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DealerRater Jan 22, 2023

My service experience was excellent. Jason and John Jones have been terrific in taking care of my service needs.

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DealerRater Jan 21, 2023

Mr. Blake was wonderful. He took very good care of us during our search for a new vehicle. My husband and I both got to test drive the vehiclem. He was very nice and helpful.

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DealerRater Jan 21, 2023

We were happy with Blake Kenya and service he provided. We are pleased with our vehicle.

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DealerRater Jan 21, 2023

Great transaction and service. Questions were answered quickly and correctly. Would recommend to everyone I know.

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Cars Jan 21, 2023

Very communicative. I only got a simple oil change however I felt like I was family as soon as I walked in. Not to mention the remarkably clean women?s restroom. Thank you GMC Atlanta.

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Cars Jan 21, 2023

The Jim Ellis Team is exceptional. Every level of employee shows gratitude and they are all knowledgeable. Nowhere else to shop. Period!

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Cars Jan 21, 2023

Excellent experience with service advisor John Jones

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DealerRater Jan 21, 2023

John always provides the best customer service experience. I appreciate his help and explanations. Thank you

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Facebook Jan 20, 2023

Herbal treatment is 100% guaranteed for disease/ viruses & cancer cure, the reason why most people are finding it difficult to cure these diseases/infection is because they believe in medical reports, drugs and medical treatment which is not helpful to cure it. Natural roots/herbs are the best remedy which can easily eradicate health related issues totally. that am very sure off, because I was cure from 6years prostate cancer, via herbal medication from Dr.OYAKHIRE. for more information about virus illness or any other incurable illness write Dr.OYAKHIRE for any health challenge, u will be amused yourself.. [email protected]

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DealerRater Jan 20, 2023

Irving was very friendly and very responsive to all questions my family and I had about the vehicle we were interested in. He took the time to show and demonstrate all the important features of a vehicle very similar to the one we are interested in purchasing. Pricing for a factory order was given in a timely manner, but I have not yet made a decision on proceeding to negotiate a final price.

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Cars Jan 20, 2023

Work was done quickly. I was originally told it would take a couple of hours to complete. I requested a ride home but after 45 minutes no one came to the waiting room. When I inquired when I would be driven home I was informed that an Uber was never called. How ever the work had been completed so I was able to leave with my vehicle.

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DealerRater Jan 20, 2023

Ricardo was very helpful and I appreciated his low key approach. He was very knowledgeable and patient with me during the process.

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Google Jan 19, 2023

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DealerRater Jan 17, 2023

I had a great experience at Jim Ellis Automotive. All my questions were answered in a timely manner. My salesman Blake Kenya is the best.

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DealerRater Jan 16, 2023

Good customer service and they work with u make u feel like family good deals

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Google Jan 15, 2023

(Translated by Google) Excellent service (Original) Excelente servicio

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Google Jan 14, 2023

Very professional staff. Fixed my truck in a timely manner.

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Google Jan 14, 2023

Amazing service

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DealerRater Jan 14, 2023

Went to buy a car and was greeted by Irving. He was very helpful with all my questions. All in all it was a great experience. Would highly recommend.

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DealerRater Jan 14, 2023

La mejor atención a cliente que e tenido en una compra de autos! Si quieren a alguien paciente y con mucha experiencia busquen a Irving Reyes para que les ayude a encontrar su camioneta! Estoy muy feliz con mi compra y regresar con el de nuevo cuando busque otro vehículo.

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DealerRater Jan 13, 2023

Did what needed to be done was fairly fast and easily done to my satisfaction

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Cars Jan 13, 2023

No hot chocolate for the machine, replenish the pouches often. Otherwise I only get the truck serviced at Jim Ellis, great experience every time.

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DealerRater Jan 13, 2023

I always have an excellent experience with this car dealership. Will continue to do business with this establishment & with Irving Reyes in the future.

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DealerRater Jan 13, 2023

Second vehicle from Jim Ellis and always professional, fast and incredible customer service! I’ll never buy a car at any other location!

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DealerRater Jan 13, 2023

Irving was very helpful while being on the market to purchase my vehicle. Answered every question. Sent pictures and videos as requested. Pointed out any flaws if any that didn’t show on the pictures so there would be no surprises. He took the time to listen to my needs and budget, and had several quick recommendations. Love my 2014 Jeep Jk! Their selection of cars has a wide variety. The entire experience was a pleasure. I will be back next time I’m in the market!

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Google Jan 13, 2023

Very satisfied with the advisor and the service work performed.

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DealerRater Jan 12, 2023

They were easy to work with and provided me with answers to all my questions.

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DealerRater Jan 12, 2023

Irvin is a great person and a fantastic salesperson we had a great attention with him..

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DealerRater Jan 12, 2023

Irving Reyes, is a very helpful sales guy when it comes to purchasing a new vehicle. I wouldn't buy from anyone else. I love my new Cadillac.

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DealerRater Jan 12, 2023

Irving Reyes Look out for me and my family. went out and beyond to get me the best deal. great service!!

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DealerRater Jan 12, 2023

Fantastic experience with Dwight and Linsey. I found the vehicle online, came to test drive and purchased in a matter of days. One of the best experiences in the car buying process that I have had in recent times. Linsey did an amazing job answering all questions and facilitating the deal, keeping me informed throughout.

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Google Jan 12, 2023

Jim Ellis was Very helpful with the vehicle i picked out and the process was quick and easy would recommend them to anyone looking to buy a quality vehicle

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Cars Jan 11, 2023

John Jones, was Awesome! First time coming to get vehicle service and will be back.

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DealerRater Jan 11, 2023

Great team from sales to management to support to finance. Kept the process smooth and comfortable even though it was long.

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DealerRater Jan 11, 2023

John took care of all my concerns in a timely manner and had everything set up for me to pick the car up and go

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Google Jan 10, 2023

Excellent experience with both sales and service.

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DealerRater Jan 9, 2023

Service representative was friendly and helpful. I had only one issue. When my service was completed my car was parked a distance from the service department. I had look for my car. No explanation as to why and no apology.

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Google Jan 8, 2023

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DealerRater Jan 8, 2023

This dealership has amazing employees who are qualified and want to do what is best for you.

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DealerRater Jan 8, 2023

Mr. Kenya was very knowledgeable. He was friendly and knew exactly what I wanted and needed for my new truck. Great customer service experience.

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DealerRater Jan 8, 2023

Excellent service and explanation of inventory by sales person Blake Kenya. I will return as soon as there are more trucks to choose from.

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DealerRater Jan 6, 2023

Friendly and proactive staff at this Jim Ellis dealership. Looking forward to continuing with service visits here.

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Google Jan 5, 2023

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DealerRater Jan 4, 2023

My service guy Ted is a class act! His communication was top notch! Much appreciated!

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Cars Jan 4, 2023

Smooth process. Would buy from Jake at Jim Ellis GMC again!

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Cars Jan 4, 2023

MY TRUCK NEED AN ELECTRICAL DIAGNOSTIC, WHY ARE THERE NO LOANER VEHICLES AT THIS FACILITY? or IS IT JUST BECAUSE I ASKED?

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Google Jan 4, 2023

Very professional. Fixed right the first time plus in and the same day. I would recommend them to anyone who needs prompt professional service.

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Google Jan 3, 2023

Polite and responsive service advisors show professionalism and courtesy answering questions and addressing issues/concerns. Their communication was top notch.

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DealerRater Jan 3, 2023

It took a really long time before my vehicle was looked at, but once it was diagnosed it was repaired quickly. Like all dealerships, the cost was too high.

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Google Jan 3, 2023

I was pleased with the service

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Google Jan 2, 2023

Always prompt, courteous service completed on time.

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Google Jan 1, 2023

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Google Dec 31, 2022

Genuinely the best service. Quick and easy. This was my third time taking my 2018 Encore for servicing and i truly feel like family! Thank you guys for all you do.

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DealerRater Dec 31, 2022

When I purchase the vehicle they were supposed to order the sensors for my tire pressure and I still have not received that and now the oil light is coming on when starting the vehicle

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Google Dec 30, 2022

Great experience.

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DealerRater Dec 30, 2022

I make sure the customer is satisfy and been nice professional with care always recommend

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Cars Dec 29, 2022

I have had 2 experiences with this dealer. One was to purchase accessories and the other was to get service. The accessories purchase was easy and smooth. The service experience was also smooth. I went to another GMC dealer, and the experience was awful. The waiting facilities are not that great, but then I'm also comparing it to a Lexus facility which is where i went before.

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Google Dec 29, 2022

Excellent customer service. The best dealer in customer service

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Google Dec 29, 2022

They gave me exactly what I need or change and everything and Service Advisor work with me he was really nice and I enjoyed my time there and I’ll come back again and get my next oil change

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DealerRater Dec 28, 2022

We had great service at Jim Ellis Buick. We would use the again in the future

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Google Dec 28, 2022

Jim Ellis is a great place for service on your GM car or truck. John Jones in the service department will take good care of you and your car.

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DealerRater Dec 27, 2022

Performed standard maintenance, found additional issues, took care of them no problem, same day service

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Cars Dec 24, 2022

Excellent service, as always. Repairs were very extensive, but completed in a timely manner.

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Google Dec 23, 2022

They did a good job..the guy that helped me Keith... was really the man! Thank U for working there

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Cars Dec 22, 2022

Great experience overall. I am pleased with the purchase of my GMC Canyon

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Cars Dec 22, 2022

Fast friendly service. Got in and out quickly. Staff very knowledgeable and cares about your time

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Google Dec 21, 2022

Have always had great and efficient service here for routine maintenance on my 2019 GMC Sierra

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Cars Dec 21, 2022

It was easy to get an appointment. The service adviser was polite, helpful and efficient.

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Google Dec 21, 2022

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Google Dec 19, 2022

Disappointed with no loaner or rental car available. Majority of work was recall

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Cars Dec 18, 2022

Car delivered at time promised. No pressure for additional services.

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Cars Dec 17, 2022

Friendly, courteous service completed on time always.


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