Staff

Ricardo Nash

Ricardo Nash

Sales Associate
65 Reviews
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Dwight Wood

Dwight Wood

Sales Manager
65 Reviews
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Ralph Sorrentino

Ralph Sorrentino

Vice President
50 Reviews
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IRVING REYES

IRVING REYES

Sales Associate
38 Reviews
View Bio
JUAN URDANETA

JUAN URDANETA

Sales Associate
28 Reviews
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Mark Starks

Mark Starks

Finance Manager
24 Reviews
View Bio
Kathy Perkins

Kathy Perkins

Inventory Manager
17 Reviews
View Bio
Ted Weinszichr

Ted Weinszichr

Service Advisor
17 Reviews
View Bio
Jamie Warren

Jamie Warren

General Manager
13 Reviews
View Bio
CHRIS PENNINGTON

CHRIS PENNINGTON

Sales Associate
8 Reviews
View Bio
Richard Bishop

Richard Bishop

Sales Manager
7 Reviews
View Bio
Tate Chesser

Tate Chesser

Used Car Director
7 Reviews
View Bio
Stacey Craft

Stacey Craft

Sales Manager
6 Reviews
View Bio
Patrick Bernard

Patrick Bernard

General Sales Manager
5 Reviews
View Bio
Lashon Holley

Lashon Holley

Receptionist
3 Reviews
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Kristin Buffington

Kristin Buffington

BDC Director
2 Reviews
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Ricardo Nash

Ricardo Nash

Sales Associate
Contact Me
Dealership Experience 7 years 3 months
SEASONED CAR SALES/LEASEING SPECIALIST, RETIRED 20 YEAR NAVY VETERAN
Recent Reviews

Jun 22, 2024

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We are happy with our purchase!

We are happy with our purchase! Got exactly what we wanted. The kids love it!

Jun 08, 2024

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I am forever happy with my GMC Yukon.

I am forever happy with my GMC Yukon. My experience has never been this easy they were patient and the picture of the vehicle that I was purchasing is beautiful and I am happy like a child on Christmas. They were understanding and they never stopped talking to me. They called me morning and night even text even called after I purchased a vehicle. I will recommend them to my friends and my family. I am proud to be driving what I thought would only be in my dreams. I am forever Grateful

May 24, 2024

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This was the best experience I have ever had doing

This was the best experience I have ever had doing business with a car dealership. I will refer as many as I can to yall. This was a true blessing

May 08, 2024

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Great experience, staff was knowledgeable and quick to

Great experience, staff was knowledgeable and quick to help. Vehicle was delivered clean and promptly.

Apr 26, 2024

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Worst car purchase experience, I have ever had.

Worst car purchase experience, I have ever had. I purchased a used Jaguar online, worked with a sales person and agreed on a price. This was the easy part. I live in NC and I paid to have the car delivered. The day the car arrived, the driver didn't have any paper work for car, and the temporary tag was in someone else name. I called the dealer back and make them aware of issues. A week goes by and no contact from anyone at dealership. When the paper work arrives it has the wrong address on all paper work . None of the forms where signed or completed by dealer, I have contacted an attorney. They just want your money. No one from dealer has contacted since I handed the driver a check. 4/23/24-I still have not gotten a signed damage form for car purchased and the temp tag expires this week, I have contacted my DMV here in NC and they don't have any paper work for car. Can you please advise ?

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Dwight Wood

Dwight Wood

Sales Manager
Recent Reviews

Jun 23, 2024

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Employee Rating

They did everything to get me the perfect truck with the

They did everything to get me the perfect truck with the least amount of time in the dealership. We were in and out in under 30 mins on day of delivery. You can't ask for much more than that! Great buying experience!

Jun 22, 2024

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We are happy with our purchase!

We are happy with our purchase! Got exactly what we wanted. The kids love it!

Jun 15, 2024

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The dealership was most helpful in the buying process of

The dealership was most helpful in the buying process of my new car. They worked with me and they're very knowledgeable about the product.

Jun 08, 2024

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Excellent service and professionalism by everyone at Jim

Excellent service and professionalism by everyone at Jim Ellis but especially Dwight. Even though they were busy, they were able to work with me and get me an appointment very quickly. I would definitely go back for all my truck needs.

Jun 07, 2024

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I’m extremely satisfied with the customer service and

I’m extremely satisfied with the customer service and care I receive from Jim Ellis Buick/GMC. The entire team from sales, service, and parts are top notch and goes beyond your expectations.

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Ralph Sorrentino

Ralph Sorrentino

Vice President
Recent Reviews

May 17, 2024

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Employee Rating

My experience was great and the staffs were very helpful

My experience was great and the staffs were very helpful and knowledgeable. I recommend others to visit you guys.

Jul 21, 2023

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They forged my signature on a contract and sent it to the

They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world. The worst part is they haven’t even made it right and I bought this truck in October of last year. Go to Heyward Allen if you want a GMC. Same pricing, and they are honest. Don’t buy from these crooks!!!

Apr 24, 2023

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Excellent customer service, organized.

Excellent customer service, organized. Attentive to customer need and went over bells and whistles of function of car.

Aug 11, 2020

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Nicole and Micheal and other staff were great. Went above...

Nicole and Micheal and other staff were great. Went above and beyond for me, and I appreciate that.One of the best car buying experience i ever had. 👌🏽👌🏽

Jun 25, 2020

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I was surprised with a new truck! A beautiful New...

I was surprised with a new truck! A beautiful New All-Terrain Canyon! Everything was painless and the financing was a breeze. My husband work in Service!

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IRVING REYES

IRVING REYES

Sales Associate
Contact Me
Dealership Experience 4 years 10 months
Industry Experience 9 years 7 months
I am fluent in both English and Spanish and I have Finance background and experience. I put myself in the customers shoes and do my best to expedite and make the buying process a whole lot easier. Contact me and I will do my best to help you get into your dream vehicle today.
Recent Reviews

Jul 05, 2024

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Very friendly staff and Irving was amazing.

Very friendly staff and Irving was amazing. In and out in a timely manner. Awesome deal.

Jul 04, 2024

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The little shop that could!

The little shop that could! The dealership is small, but the heart and drive here is palpable. Can’t really see the cars you’re looking for on the lot, but a call ahead and it’ll be waiting for you. Friendly salespeople and staff.

Jun 08, 2024

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Excellent service and professionalism by everyone at Jim

Excellent service and professionalism by everyone at Jim Ellis but especially Dwight. Even though they were busy, they were able to work with me and get me an appointment very quickly. I would definitely go back for all my truck needs.

Jun 08, 2024

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I am forever happy with my GMC Yukon.

I am forever happy with my GMC Yukon. My experience has never been this easy they were patient and the picture of the vehicle that I was purchasing is beautiful and I am happy like a child on Christmas. They were understanding and they never stopped talking to me. They called me morning and night even text even called after I purchased a vehicle. I will recommend them to my friends and my family. I am proud to be driving what I thought would only be in my dreams. I am forever Grateful

Jun 07, 2024

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Employee Rating

The dealer who helped me answered each question that I

The dealer who helped me answered each question that I had and helped me picked the best decision for my new vehicle.

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JUAN URDANETA

JUAN URDANETA

Sales Associate
Contact Me
Dealership Experience 2 years 6 months
Industry Experience 18 years 4 months
Hello I am Juan and I am here to make the car buying experience a breeze. Let me help you get the perfect vehicle to fit your needs.
Recent Reviews

Jul 01, 2024

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We had an issue with the truck purchased.

We had an issue with the truck purchased. Patrick reached out to me and we promptly took care of this

Jul 01, 2024

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Patrick called after my review was posted and did a

Patrick called after my review was posted and did a wonderful Job of getting to the bottom of our situation and handeled it very well. I would recommend this dealer going forward and gladly do Buisness with them again

Jun 19, 2024

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Very impressive dealership with very professional

Very impressive dealership with very professional employees and a great selection of cars. Prices were better than the surrounding area. Pleasant experience all around.

Jun 08, 2024

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I am forever happy with my GMC Yukon.

I am forever happy with my GMC Yukon. My experience has never been this easy they were patient and the picture of the vehicle that I was purchasing is beautiful and I am happy like a child on Christmas. They were understanding and they never stopped talking to me. They called me morning and night even text even called after I purchased a vehicle. I will recommend them to my friends and my family. I am proud to be driving what I thought would only be in my dreams. I am forever Grateful

May 28, 2024

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We went for bother sale.

We went for bother sale. Happy with our purchase. Our salesman was great..the people we encountered were great I didn't get names. Not too many of them I like that. I would have given 5 stars but it Atlanta and the vehicle I wanted was on another lot and I would have to wait another hr so I went with my second choice. I'm happy very happy with it . My salesman knows his job and is very good at it..thanks Juan. Good sale nice GMC . Good place for what time we were there.

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Mark Starks

Mark Starks

Finance Manager
Recent Reviews

Jun 07, 2024

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The dealer who helped me answered each question that I

The dealer who helped me answered each question that I had and helped me picked the best decision for my new vehicle.

Jun 07, 2024

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Everything was great from the time I walked in door and

Everything was great from the time I walked in door and all the way to finance. Would recommend this dealership to any of my friends. Awesome dealership!!

Jun 03, 2024

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What an absolute dream of a transaction I had when

What an absolute dream of a transaction I had when purchasing my Sierra1500. Jamie and his team did everything they could to make this transaction as painless as possible. We did everything over email and text and I was in and out in under 30 mins. They even offered to deliver the car to me knowing the hectic week we were having. I declined because I wanted to see the car before we purchased but was very nice of them. Best car buying experience I have had in my 35 years of buying cars.

May 30, 2024

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This service center was so organized, helpful and

This service center was so organized, helpful and knowledgeable. I really enjoyed my experience and will be back!

May 25, 2024

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My sales person was Linnell Whitsey, and he was extremely

My sales person was Linnell Whitsey, and he was extremely knowledgeable and professional. I’ll purchase all of my vehicles from him.

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Kathy Perkins

Kathy Perkins

Inventory Manager
Recent Reviews

May 17, 2024

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My experience was great and the staffs were very helpful

My experience was great and the staffs were very helpful and knowledgeable. I recommend others to visit you guys.

Sep 22, 2023

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Tienen un excelente servicio los vendedores, los que

Tienen un excelente servicio los vendedores, los que hacen el financiamiento son muy buenos en lo que hacen gracias por su ayuda en encontrar mi pick up

Apr 24, 2023

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Excellent customer service, organized.

Excellent customer service, organized. Attentive to customer need and went over bells and whistles of function of car.

Jan 06, 2023

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Friendly and proactive staff at this Jim Ellis

Friendly and proactive staff at this Jim Ellis dealership. Looking forward to continuing with service visits here.

Oct 19, 2022

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The items fixed have not been repaired properly.

The items fixed have not been repaired properly. Still have maintenance lights on, still have loud squeaky brakes, and have been given no feedback on the oil leak. Was told I would have to bring it back when they could look into it more. Why? The car was with the service department for the day. I’m having to bring my car back for the third time to try and get the items fixed. My overall experience is poor

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Ted Weinszichr

Ted Weinszichr

Service Advisor
Recent Reviews

Jun 08, 2024

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I am forever happy with my GMC Yukon.

I am forever happy with my GMC Yukon. My experience has never been this easy they were patient and the picture of the vehicle that I was purchasing is beautiful and I am happy like a child on Christmas. They were understanding and they never stopped talking to me. They called me morning and night even text even called after I purchased a vehicle. I will recommend them to my friends and my family. I am proud to be driving what I thought would only be in my dreams. I am forever Grateful

Jun 07, 2024

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Presentable and professional.

Presentable and professional....clean too. Very informative with up-to-date status And complete communication

Jun 07, 2024

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I’m extremely satisfied with the customer service and

I’m extremely satisfied with the customer service and care I receive from Jim Ellis Buick/GMC. The entire team from sales, service, and parts are top notch and goes beyond your expectations.

May 24, 2024

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I bought my car from this dealer and have been coming to

I bought my car from this dealer and have been coming to the service dept for 10 years. They said I needed a new transmission for $6,700 and a new actuator for my ac for $2,000. I took the car to another very reputable shop and they put additives in my transmission and added coolant to my ac. All for a few hundred dollars. Car is working great!

Dec 01, 2023

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Got my car serviced for the problems that I had.

Got my car serviced for the problems that I had. As soon as I pulled off of the premises in traffic my service engine light came on, while I was in traffic. Gave them a call and they tried to set up another appointment. Instead of telling me to bring it back in to see why the engine light came on. Car is running OK but I need that service light to get handled asap.

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Jamie Warren

Jamie Warren

General Manager
Dealership Experience 3 years 7 months
Recent Reviews

Jun 23, 2024

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Employee Rating

They did everything to get me the perfect truck with the

They did everything to get me the perfect truck with the least amount of time in the dealership. We were in and out in under 30 mins on day of delivery. You can't ask for much more than that! Great buying experience!

Jun 03, 2024

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What an absolute dream of a transaction I had when

What an absolute dream of a transaction I had when purchasing my Sierra1500. Jamie and his team did everything they could to make this transaction as painless as possible. We did everything over email and text and I was in and out in under 30 mins. They even offered to deliver the car to me knowing the hectic week we were having. I declined because I wanted to see the car before we purchased but was very nice of them. Best car buying experience I have had in my 35 years of buying cars.

May 17, 2024

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My experience was great and the staffs were very helpful

My experience was great and the staffs were very helpful and knowledgeable. I recommend others to visit you guys.

Apr 26, 2024

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Worst car purchase experience, I have ever had.

Worst car purchase experience, I have ever had. I purchased a used Jaguar online, worked with a sales person and agreed on a price. This was the easy part. I live in NC and I paid to have the car delivered. The day the car arrived, the driver didn't have any paper work for car, and the temporary tag was in someone else name. I called the dealer back and make them aware of issues. A week goes by and no contact from anyone at dealership. When the paper work arrives it has the wrong address on all paper work . None of the forms where signed or completed by dealer, I have contacted an attorney. They just want your money. No one from dealer has contacted since I handed the driver a check. 4/23/24-I still have not gotten a signed damage form for car purchased and the temp tag expires this week, I have contacted my DMV here in NC and they don't have any paper work for car. Can you please advise ?

Jul 21, 2023

Dealership Rating
Employee Rating

They forged my signature on a contract and sent it to the

They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world. The worst part is they haven’t even made it right and I bought this truck in October of last year. Go to Heyward Allen if you want a GMC. Same pricing, and they are honest. Don’t buy from these crooks!!!

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CHRIS PENNINGTON

CHRIS PENNINGTON

Sales Associate
Contact Me
Dealership Experience 3 years 1 months
Industry Experience 9 years 1 months
Recent Reviews

Jun 08, 2024

Dealership Rating
Employee Rating

I am forever happy with my GMC Yukon.

I am forever happy with my GMC Yukon. My experience has never been this easy they were patient and the picture of the vehicle that I was purchasing is beautiful and I am happy like a child on Christmas. They were understanding and they never stopped talking to me. They called me morning and night even text even called after I purchased a vehicle. I will recommend them to my friends and my family. I am proud to be driving what I thought would only be in my dreams. I am forever Grateful

Jun 07, 2024

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Employee Rating

I’m extremely satisfied with the customer service and

I’m extremely satisfied with the customer service and care I receive from Jim Ellis Buick/GMC. The entire team from sales, service, and parts are top notch and goes beyond your expectations.

Nov 11, 2023

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Service Manager/Dillon and the staff, took excellent care

Service Manager/Dillon and the staff, took excellent care of our Gabby/2018 Sierra SLT. We called and explained what was happening and we were scheduled for the next available appt. Great and friendly staff. I lost my job January 2023 but hoping 2024 will end with Gabby IV. Thanks again Jim Ellis!

Sep 22, 2023

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Tienen un excelente servicio los vendedores, los que

Tienen un excelente servicio los vendedores, los que hacen el financiamiento son muy buenos en lo que hacen gracias por su ayuda en encontrar mi pick up

Dec 01, 2022

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Chris and Jason were fantastic.

Chris and Jason were fantastic. We enjoyed the entire experience. We are still waiting for the 99 cent gas prices. Lol.

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Richard Bishop

Richard Bishop

Sales Manager
Recent Reviews

Jun 19, 2024

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Employee Rating

Very impressive dealership with very professional

Very impressive dealership with very professional employees and a great selection of cars. Prices were better than the surrounding area. Pleasant experience all around.

Jun 08, 2024

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Employee Rating

I am forever happy with my GMC Yukon.

I am forever happy with my GMC Yukon. My experience has never been this easy they were patient and the picture of the vehicle that I was purchasing is beautiful and I am happy like a child on Christmas. They were understanding and they never stopped talking to me. They called me morning and night even text even called after I purchased a vehicle. I will recommend them to my friends and my family. I am proud to be driving what I thought would only be in my dreams. I am forever Grateful

Jun 07, 2024

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Employee Rating

The dealer who helped me answered each question that I

The dealer who helped me answered each question that I had and helped me picked the best decision for my new vehicle.

Jun 07, 2024

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Employee Rating

I’m extremely satisfied with the customer service and

I’m extremely satisfied with the customer service and care I receive from Jim Ellis Buick/GMC. The entire team from sales, service, and parts are top notch and goes beyond your expectations.

Jun 06, 2024

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Stacey and Richard were great to work with.

Stacey and Richard were great to work with. They made everything easy. I would definitely buy again from Jim Ellis.

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Tate Chesser

Tate Chesser

Used Car Director
Recent Reviews

May 23, 2024

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Employee Rating

I had no issues with the dealership and Tate, the sales

I had no issues with the dealership and Tate, the sales manager whom I only spoke to on the phone was great. I thought the finance person, Kevin, was really great as well though I didn’t finance my vehicle, just paid for it. The salesperson, not so excited about. I would not search him out to purchase another vehicle. Even the Key guy (Jim of Car Keys Express)) was great who made my second key today.

May 17, 2024

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My experience was great and the staffs were very helpful

My experience was great and the staffs were very helpful and knowledgeable. I recommend others to visit you guys.

Apr 07, 2024

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I can not rave enough about how great of an experience I

I can not rave enough about how great of an experience I had in my dealings with Tate and Bobby. Bobby was attentive and courteous from the moment we spoke. He addressed all my questions and worked with me to make the deal happen. Tate was professional and respectful with me when addressing the "deal" regarding my trade-in and cost of the new vehicle. Based on my experience, I would definitely buy from Jim Ellis in the future.

Aug 24, 2023

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Ricardo was jam up helped out a ton and wasn’t even the

Ricardo was jam up helped out a ton and wasn’t even the main salesperson

Jun 09, 2023

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Found dealership on the internet.

Found dealership on the internet. Made contact and someone responded quickly. I was furnished with all documents about the car I that had requested.

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Stacey Craft

Stacey Craft

Sales Manager
Recent Reviews

Jun 23, 2024

Dealership Rating
Employee Rating

They did everything to get me the perfect truck with the

They did everything to get me the perfect truck with the least amount of time in the dealership. We were in and out in under 30 mins on day of delivery. You can't ask for much more than that! Great buying experience!

Jun 08, 2024

Dealership Rating
Employee Rating

I am forever happy with my GMC Yukon.

I am forever happy with my GMC Yukon. My experience has never been this easy they were patient and the picture of the vehicle that I was purchasing is beautiful and I am happy like a child on Christmas. They were understanding and they never stopped talking to me. They called me morning and night even text even called after I purchased a vehicle. I will recommend them to my friends and my family. I am proud to be driving what I thought would only be in my dreams. I am forever Grateful

Jun 07, 2024

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Employee Rating

Everything was great from the time I walked in door and

Everything was great from the time I walked in door and all the way to finance. Would recommend this dealership to any of my friends. Awesome dealership!!

Jun 06, 2024

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Stacey and Richard were great to work with.

Stacey and Richard were great to work with. They made everything easy. I would definitely buy again from Jim Ellis.

Jun 03, 2024

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Employee Rating

What an absolute dream of a transaction I had when

What an absolute dream of a transaction I had when purchasing my Sierra1500. Jamie and his team did everything they could to make this transaction as painless as possible. We did everything over email and text and I was in and out in under 30 mins. They even offered to deliver the car to me knowing the hectic week we were having. I declined because I wanted to see the car before we purchased but was very nice of them. Best car buying experience I have had in my 35 years of buying cars.

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Patrick Bernard

Patrick Bernard

General Sales Manager
Contact Me
Dealership Experience 5 years 7 months
Industry Experience 33 years 7 months
I have had the pleasure of serving automotive clients for over 30 years. Honesty, integrity and availability is what matters most to me when doing business. I am always just a phone call away. Please reach out to me anytime.
Recent Reviews

Jul 01, 2024

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Employee Rating

We had an issue with the truck purchased.

We had an issue with the truck purchased. Patrick reached out to me and we promptly took care of this

Jul 01, 2024

Dealership Rating
Employee Rating

Patrick called after my review was posted and did a

Patrick called after my review was posted and did a wonderful Job of getting to the bottom of our situation and handeled it very well. I would recommend this dealer going forward and gladly do Buisness with them again

Jun 23, 2024

Dealership Rating
Employee Rating

They did everything to get me the perfect truck with the

They did everything to get me the perfect truck with the least amount of time in the dealership. We were in and out in under 30 mins on day of delivery. You can't ask for much more than that! Great buying experience!

Jun 08, 2024

Dealership Rating
Employee Rating

I am forever happy with my GMC Yukon.

I am forever happy with my GMC Yukon. My experience has never been this easy they were patient and the picture of the vehicle that I was purchasing is beautiful and I am happy like a child on Christmas. They were understanding and they never stopped talking to me. They called me morning and night even text even called after I purchased a vehicle. I will recommend them to my friends and my family. I am proud to be driving what I thought would only be in my dreams. I am forever Grateful

May 30, 2024

Dealership Rating
Employee Rating

This service center was so organized, helpful and

This service center was so organized, helpful and knowledgeable. I really enjoyed my experience and will be back!

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Lashon Holley

Lashon Holley

Receptionist
Recent Reviews

May 17, 2024

Dealership Rating
Employee Rating

My experience was great and the staffs were very helpful

My experience was great and the staffs were very helpful and knowledgeable. I recommend others to visit you guys.

Feb 09, 2024

Dealership Rating
Employee Rating

The service team was excellent in communicating with me

The service team was excellent in communicating with me about the status of my truck and any other concerns.

Jul 21, 2023

Dealership Rating
Employee Rating

They forged my signature on a contract and sent it to the

They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world. The worst part is they haven’t even made it right and I bought this truck in October of last year. Go to Heyward Allen if you want a GMC. Same pricing, and they are honest. Don’t buy from these crooks!!!

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Kristin Buffington

Kristin Buffington

BDC Director
Dealership Experience 10 years
Recent Reviews

May 17, 2024

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My experience was great and the staffs were very helpful

My experience was great and the staffs were very helpful and knowledgeable. I recommend others to visit you guys.

Sep 22, 2023

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Tienen un excelente servicio los vendedores, los que

Tienen un excelente servicio los vendedores, los que hacen el financiamiento son muy buenos en lo que hacen gracias por su ayuda en encontrar mi pick up

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    JUAN URDANETA

    JUAN URDANETA

    Sales Associate

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    Patrick Bernard

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    Stacey Craft

    Sales Manager

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    CHRIS PENNINGTON

    Sales Associate

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    Richard Bishop

    Sales Manager

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    IRVING REYES

    IRVING REYES

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    Ricardo Nash

    Ricardo Nash

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    65 Reviews
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    Ted Weinszichr

    Service Advisor

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