Staff
Blake Delacroix Kenya
Sales Professional (Mark of Excellence)
John Jones
Service Advisor
Jake Bugrovsky
Product Specialist
Dwight Wood
Sales Manager
Ricardo Nash
Product Specialist
Kathy Perkins
Inventory Manager
IRVING REYES
SALES
Brent Kleen
Sales Manager
JUAN URDANETA
SALES
Jamie Warren
General Manager
CHRIS PENNINGTON
SALES
Linsey Ta-Luong
Sales
Rick Cobb
Sales Manager
JOHNNY LE
SALES
Amber Anderson
Sales
Alan Cavell
Sales
Paloma I Garcia
Sales
Charles Hayden
SALES
Tate Chesser
Used Car Director
Justin Perlino
Sales Professional
Blake Delacroix Kenya
Sales Professional (Mark of Excellence)
Feb 03, 2023
Blake is the best salesman in GA.
Blake is the best salesman in GA. I’m calling him for all cars I need in the future. Thanks Blake
Jan 31, 2023
Excellent Customer, great manners, very prompt, very
Excellent Customer, great manners, very prompt, very polite and knowledgeable. I will recommend to another customer.
Jan 30, 2023
I just purchased a 2023 GMC Sierra from this dealership!
I just purchased a 2023 GMC Sierra from this dealership! Jason Strong is the Branch Manager that I worked on my financing for the purchase! He is very, knowledgeable, patient, thorough! He made the process as simple as possible! He answered all of my many questions in a timely manner and made sure I understood the process every step of the way! His Customer Service was over and beyond what I expected!!
Jan 27, 2023
Every aspect of the dealership was very professional,
Every aspect of the dealership was very professional, very knowledgeable and handled their business very well
Jan 24, 2023
Blake was friendly & knowledgeable.
Blake was friendly & knowledgeable. He made us feel confident in his expertise and Looking forward to working with him.
John Jones
Service Advisor
Feb 04, 2023
Super easy to work with when I had to have my car towed
Super easy to work with when I had to have my car towed for emergency service.
Feb 03, 2023
Ted in service is always great to deal with fair on
Ted in service is always great to deal with fair on pricing, he keeps my Buick running smoothly.
Jan 25, 2023
Needed a new battery, they did it as quickly as possible,
Needed a new battery, they did it as quickly as possible, washed my car and installed the battery, no problem
Jan 21, 2023
My service experience was excellent.
My service experience was excellent. Jason and John Jones have been terrific in taking care of my service needs.
Jan 20, 2023
John always provides the best customer service
John always provides the best customer service experience. I appreciate his help and explanations. Thank you
Jake Bugrovsky
Product Specialist
Jul 08, 2022
I bought a brand new 2022 GMC Terrain on April 29, 2022.
I bought a brand new 2022 GMC Terrain on April 29, 2022. On 6/14 I went in for service due to my check engine light coming on. I was told my fuel pump module needed to be replaced and my SUV would be ready the next day. I was told to leave my vehicle there due to my vehicle possibly shutting off. I picked up my vehicle the next day and on 6/22 my check engine light came back on and my vehicle shut off on me 3 times while I was driving. I was told that the diagnostic test did not read what was wrong with my vehicle properly. I am highly disappointed with the service received and this purchase, I would not recommend. There is no reason why my brand new vehicle is having this issues. I was told that there is nothing they could do to help and I would have to go through with filing a lemon law case.
May 31, 2022
I had a great experience working with Igor at Jim Ellis
I had a great experience working with Igor at Jim Ellis Buick GMC and Cadillac. He was very knowledgeable and provided great customer service. I am looking forward to working with him very soon. Everyone at this dealership was very nice and helpful! I definitely will be back.
May 29, 2022
Jake was awesome!
Jake was awesome! Pulled car I want to drive right out! Good test drive. Thank
May 29, 2022
Always good experience with Igor.
Always good experience with Igor. Very professional and helpful. Looking forward to do business with him when buying my next car.
May 28, 2022
Worked with Jake on the possible purchase of Yukon XL.
Worked with Jake on the possible purchase of Yukon XL. His knowledge of the process and vehicle technologies is incredible. I like this dealership, everyone is nice and helpful.
Dwight Wood
Sales Manager
Jan 28, 2023
I was very satisfied with the service I received.
I was very satisfied with the service I received. They were patient, knowledgeable, and provided excellent customer service. Ricardo, Dwight and Jason went above and beyond. I have told people about my experience and awesome service.
Jan 23, 2023
Went to the dealer pretty late , but Irwing took care of
Went to the dealer pretty late , but Irwing took care of me and helped me out , I was able to get the truck I wanted and they helped me out with a good deal. Definitely recommend this dealership.
Jan 21, 2023
We were happy with Blake Kenya and service he provided.
We were happy with Blake Kenya and service he provided. We are pleased with our vehicle.
Jan 21, 2023
Great transaction and service.
Great transaction and service. Questions were answered quickly and correctly. Would recommend to everyone I know.
Jan 17, 2023
I had a great experience at Jim Ellis Automotive.
I had a great experience at Jim Ellis Automotive. All my questions were answered in a timely manner. My salesman Blake Kenya is the best.
Ricardo Nash
Product Specialist
Jan 28, 2023
I was very satisfied with the service I received.
I was very satisfied with the service I received. They were patient, knowledgeable, and provided excellent customer service. Ricardo, Dwight and Jason went above and beyond. I have told people about my experience and awesome service.
Jan 26, 2023
Team Jim Ellis is the top dealership in Atlanta.
Team Jim Ellis is the top dealership in Atlanta. Call Ricardo for your car needs!
Jan 19, 2023
Ricardo was very helpful and I appreciated his low key
Ricardo was very helpful and I appreciated his low key approach. He was very knowledgeable and patient with me during the process.
Dec 30, 2022
When I purchase the vehicle they were supposed to order
When I purchase the vehicle they were supposed to order the sensors for my tire pressure and I still have not received that and now the oil light is coming on when starting the vehicle
Dec 22, 2022
I am disappointed with the dealership for the post sale
I am disappointed with the dealership for the post sale service. The dealership had sold me a vehicle which had fines that were violations from the previous owner, and they had registered this into my name. When I called them to support me, they did not respond and left me to sort this out. I don’t know if this is the norm for dealerships in the US, but I just relocated from SA and feel this is really bad service for which is a real disappointment to me.
Kathy Perkins
Inventory Manager
Jan 06, 2023
Friendly and proactive staff at this Jim Ellis
Friendly and proactive staff at this Jim Ellis dealership. Looking forward to continuing with service visits here.
Oct 19, 2022
The items fixed have not been repaired properly.
The items fixed have not been repaired properly. Still have maintenance lights on, still have loud squeaky brakes, and have been given no feedback on the oil leak. Was told I would have to bring it back when they could look into it more. Why? The car was with the service department for the day. I’m having to bring my car back for the third time to try and get the items fixed. My overall experience is poor
Aug 04, 2022
Our company has a 2022 vehicle that we put in for service
Our company has a 2022 vehicle that we put in for service and repair. We did it four different times taking up employees at our company time. End result, scratches on the vehicle in two different areas and repair still not made!!
Jul 27, 2022
Everyone in Customer Service was nice.
Everyone in Customer Service was nice. Follow up was slow. My Rep was out sick.
Jul 27, 2022
Presale service is great; post sale not so great!
Presale service is great; post sale not so great! Still waiting on owed items. Nice showroom and pleasant staff.
IRVING REYES
SALES
Jan 31, 2023
Helpful and really polite did push or rushed to make a
Helpful and really polite did push or rushed to make a sale I appreciate it everything
Jan 23, 2023
Went to the dealer pretty late , but Irwing took care of
Went to the dealer pretty late , but Irwing took care of me and helped me out , I was able to get the truck I wanted and they helped me out with a good deal. Definitely recommend this dealership.
Jan 20, 2023
Irving was very friendly and very responsive to all
Irving was very friendly and very responsive to all questions my family and I had about the vehicle we were interested in. He took the time to show and demonstrate all the important features of a vehicle very similar to the one we are interested in purchasing. Pricing for a factory order was given in a timely manner, but I have not yet made a decision on proceeding to negotiate a final price.
Jan 14, 2023
Went to buy a car and was greeted by Irving.
Went to buy a car and was greeted by Irving. He was very helpful with all my questions. All in all it was a great experience. Would highly recommend.
Jan 13, 2023
Second vehicle from Jim Ellis and always professional,
Second vehicle from Jim Ellis and always professional, fast and incredible customer service! I’ll never buy a car at any other location!
Brent Kleen
Sales Manager
Nov 17, 2022
I purchased a truck recently and i had an issue with
I purchased a truck recently and i had an issue with something mechanical. I spoke with a sales manager who in turn put me in touch with the service dept. Well i brought it in they looked into the situation and couldn`t resolve it he then assured me that he wouldn`t stop until he found the issue and he did just that. I truly appreciate his time and diligence in the whole matter. I would certainly recommend this dealership to anyone who needs a quality vehicle.
Sep 22, 2022
Everyone was Nice and Caring about our need, even the
Everyone was Nice and Caring about our need, even the financing person. I will go back. Thanks Brent
Sep 03, 2022
We were pleasantly surprised at the great customer
We were pleasantly surprised at the great customer service and friendly people we encountered at this dealership! They made the process extremely easy and efficient! I would highly recommend them to anyone in the market for a new or used vehicle! Thanks so much for taking such good care of us during our purchase!!
Aug 14, 2022
Excellent service.
Excellent service. Great team to work with. Will work to get you the best deal possible.
Aug 09, 2022
I purchase many vehicles annually and this was one of the
I purchase many vehicles annually and this was one of the best experiences I've ever had. The GM and sales person assigned were top notch and would highly recommend this dealership.
JUAN URDANETA
SALES
Jan 11, 2023
Great team from sales to management to support to
Great team from sales to management to support to finance. Kept the process smooth and comfortable even though it was long.
Sep 10, 2022
One was great to work with Juan no pressure answered my
One was great to work with Juan no pressure answered my questions helping with other questions and all the above is good would recommend working with Juan anytime
Jul 24, 2022
Excellent experience with fantastic customer service.
Excellent experience with fantastic customer service. Employees answered all my questions during my buying experience!
Jun 24, 2022
I chose this dealership to purchase the new vehicle I had
I chose this dealership to purchase the new vehicle I had been looking at because they responded quickly and provided me the best price.
May 24, 2022
Juan was so helpful and answered all questions.
Juan was so helpful and answered all questions. He is professional and courteous. Thank you Juan!!!!!!!
Jamie Warren
General Manager
Jan 26, 2023
Team Jim Ellis is the top dealership in Atlanta.
Team Jim Ellis is the top dealership in Atlanta. Call Ricardo for your car needs!
Jan 06, 2023
Friendly and proactive staff at this Jim Ellis
Friendly and proactive staff at this Jim Ellis dealership. Looking forward to continuing with service visits here.
Dec 28, 2022
We had great service at Jim Ellis Buick.
We had great service at Jim Ellis Buick. We would use the again in the future
Sep 03, 2022
We were pleasantly surprised at the great customer
We were pleasantly surprised at the great customer service and friendly people we encountered at this dealership! They made the process extremely easy and efficient! I would highly recommend them to anyone in the market for a new or used vehicle! Thanks so much for taking such good care of us during our purchase!!
Aug 09, 2022
I purchase many vehicles annually and this was one of the
I purchase many vehicles annually and this was one of the best experiences I've ever had. The GM and sales person assigned were top notch and would highly recommend this dealership.
CHRIS PENNINGTON
SALES
Dec 01, 2022
Chris and Jason were fantastic.
Chris and Jason were fantastic. We enjoyed the entire experience. We are still waiting for the 99 cent gas prices. Lol.
Sep 12, 2022
This dealership never ceases to amaze me in how
This dealership never ceases to amaze me in how professional and helpful it is. The employees are top notch and I am always pleased.
Sep 03, 2022
We were pleasantly surprised at the great customer
We were pleasantly surprised at the great customer service and friendly people we encountered at this dealership! They made the process extremely easy and efficient! I would highly recommend them to anyone in the market for a new or used vehicle! Thanks so much for taking such good care of us during our purchase!!
Aug 09, 2022
I purchase many vehicles annually and this was one of the
I purchase many vehicles annually and this was one of the best experiences I've ever had. The GM and sales person assigned were top notch and would highly recommend this dealership.
Linsey Ta-Luong
Sales
Jan 31, 2023
Poor communication, sold service contract not accepted at
Poor communication, sold service contract not accepted at Cadillac dealer, license plates still pending, vehicle not reassembled correctly after a repair….and still poor communication.
Jan 27, 2023
Linsey Ta-Luong was magnificent- very knowledgeable and
Linsey Ta-Luong was magnificent- very knowledgeable and organized- with a great up beat personality. The others at Jim Ellis were not caring about any type of good customer service.
Jan 12, 2023
Fantastic experience with Dwight and Linsey.
Fantastic experience with Dwight and Linsey. I found the vehicle online, came to test drive and purchased in a matter of days. One of the best experiences in the car buying process that I have had in recent times. Linsey did an amazing job answering all questions and facilitating the deal, keeping me informed throughout.
Rick Cobb
Sales Manager
Jan 11, 2023
Great team from sales to management to support to
Great team from sales to management to support to finance. Kept the process smooth and comfortable even though it was long.
Nov 26, 2022
I wrote the GM, received zero response about my problem.
I wrote the GM, received zero response about my problem. The salesperson was disrespectful, and I didn’t want to deal with him at all but apparently that’s the only one who could sell me the car. Horrible buying experience.
JOHNNY LE
SALES
Sep 21, 2022
The staff is very friendly And helpful It was a great
The staff is very friendly And helpful It was a great experience purchasing a new vehicle from Jim Ellis
Jun 25, 2022
Easy to deal with.
Easy to deal with. No high pressure sell. Also used cars are thourghly checked out and repairs made before you make the purchase.
Amber Anderson
Sales
Aug 22, 2022
Excellent service.
Excellent service. Took a test drive and was in and out the door with my new car in less than two hours.
Alan Cavell
Sales
Jan 12, 2023
They were easy to work with and provided me with answers
They were easy to work with and provided me with answers to all my questions.
Paloma I Garcia
Sales
Nov 17, 2022
I purchased a truck recently and i had an issue with
I purchased a truck recently and i had an issue with something mechanical. I spoke with a sales manager who in turn put me in touch with the service dept. Well i brought it in they looked into the situation and couldn`t resolve it he then assured me that he wouldn`t stop until he found the issue and he did just that. I truly appreciate his time and diligence in the whole matter. I would certainly recommend this dealership to anyone who needs a quality vehicle.
Charles Hayden
SALES
Sep 13, 2022
Great service.
Great service. They fixed everything we asked for. Car a a couple of issues and some minor issues as well. All were completed