Staff

Dwight Wood

Dwight Wood

Sales Manager
78 Reviews
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Ralph Sorrentino

Ralph Sorrentino

Vice President
50 Reviews
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CHRIS PENNINGTON

CHRIS PENNINGTON

Service Advisor

Certified
43 Reviews
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JUAN URDANETA

JUAN URDANETA

Sales Associate
40 Reviews
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Ted Weinszichr

Ted Weinszichr

Service Advisor
28 Reviews
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Richard Bishop

Richard Bishop

Sales Manager
27 Reviews
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Kathy Perkins

Kathy Perkins

Inventory Manager
17 Reviews
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Jamie Warren

Jamie Warren

General Manager
16 Reviews
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Stacey Craft

Stacey Craft

Sales Manager
11 Reviews
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Patrick Bernard

Patrick Bernard

General Sales Manager
5 Reviews
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Lashon Holley

Lashon Holley

Receptionist
4 Reviews
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Kristin Buffington

Kristin Buffington

BDC Director
2 Reviews
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Dwight Wood

Dwight Wood

Sales Manager
Recent Reviews

Feb 04, 2025

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Very good job handling my purchase.

Very good job handling my purchase. Most of the work was done by telephone. That made completing the sale quick and easy.

Jan 26, 2025

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The buying prices was very easy.

The buying prices was very easy. Will return to this dealer in the future when purchasing.

Jan 10, 2025

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Had a great experience with this dealership.

Had a great experience with this dealership. Rico Diaz was my sales consultant, and Dwight Wood helped to make the deal happen. Alex handled the financing. Will definitely be back when I’m looking to purchase my next vehicle.

Jan 10, 2025

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Negotiated over the phone and via email.

Negotiated over the phone and via email. Was very easy to do business with and responsive.

Jan 09, 2025

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My experience from the beginning to the end was

My experience from the beginning to the end was incredible. Lenell was my salesman and he was phenomenal. He had the attitude that showed willingness to help! Joe, the financial supervisor was also amazing with sorting through the best deals for me. My experience was 10/10. Would recommend!

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Ralph Sorrentino

Ralph Sorrentino

Vice President
Recent Reviews

May 17, 2024

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My experience was great and the staffs were very helpful

My experience was great and the staffs were very helpful and knowledgeable. I recommend others to visit you guys.

Jul 21, 2023

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They forged my signature on a contract and sent it to the

They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world. The worst part is they haven’t even made it right and I bought this truck in October of last year. Go to Heyward Allen if you want a GMC. Same pricing, and they are honest. Don’t buy from these crooks!!!

Apr 24, 2023

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Excellent customer service, organized.

Excellent customer service, organized. Attentive to customer need and went over bells and whistles of function of car.

Aug 11, 2020

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Nicole and Micheal and other staff were great. Went above...

Nicole and Micheal and other staff were great. Went above and beyond for me, and I appreciate that.One of the best car buying experience i ever had. 👌🏽👌🏽

Jun 25, 2020

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I was surprised with a new truck! A beautiful New...

I was surprised with a new truck! A beautiful New All-Terrain Canyon! Everything was painless and the financing was a breeze. My husband work in Service!

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CHRIS PENNINGTON

CHRIS PENNINGTON

Service Advisor

43 Reviews
Certified
Dealership Experience 3 years 8 months
Industry Experience 9 years 8 months
Recent Reviews

Jan 28, 2025

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The service that I had was excellent.

The service that I had was excellent.he was very professional and courteous.good job.

Jan 23, 2025

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It was a very fast turn as for as getting my car

It was a very fast turn as for as getting my car repaired. I love getting the video on what took place and how the mechanic explained everything in Great deals. I was very pleased for the end result.

Jan 23, 2025

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It was a very fast turn as for as getting my car

It was a very fast turn as for as getting my car repaired. I love getting the video on what took place and how the mechanic explained everything in Great deals. I was very pleased for the end result.

Jan 21, 2025

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Quick and easy, the service department kept me informed

Quick and easy, the service department kept me informed and returned my vehicle very quickly.

Jan 21, 2025

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I was able to make an appointment for the next day and

I was able to make an appointment for the next day and all the work was done with expedience. The bill was large, but the service dept. honored the discount tickets I had previously received, so I was satisfied. The car is running well.

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JUAN URDANETA

JUAN URDANETA

Sales Associate
Contact Me
Dealership Experience 3 years 1 months
Industry Experience 18 years 11 months
Hello I am Juan and I am here to make the car buying experience a breeze. Let me help you get the perfect vehicle to fit your needs.
Recent Reviews

Jan 31, 2025

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I couldn’t rate our experience higher.

I couldn’t rate our experience higher. We worked with Juan Urdaneta and Richard Bishop. They were so respectful, helpful, patient, and so quick to help us! We worked with many dealers in our search, and their professionalism and demeanor was unique and so appreciated! Our whole experience from beginning to end was so ideal! So grateful!

Jan 19, 2025

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Juan was phenomenal during a recent transaction on a GMC

Juan was phenomenal during a recent transaction on a GMC sierra Denali. He delivered to us at home in Braselton and made sure everything went well. Thank you greatly !

Jan 15, 2025

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If you don’t finance the vehicle with them after they

If you don’t finance the vehicle with them after they sell to your back they won’t fix any problems with the car even though you have only days with the car .

Dec 25, 2024

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Second Vehicle I’ve bought from them.

Second Vehicle I’ve bought from them. Great Service. Will likely do business with them in future.

Dec 25, 2024

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Good morning, I call and talk to Mr Juan when I walk in

Good morning, I call and talk to Mr Juan when I walk in I wasn’t sure ,about getting a vehicle,,I knew it was time to get a vehicle, but Hugh , work with me took me for a test ride , I kept saying I don’t want to drive , I fist want to see if Iam approve, little did I know he already knew he was sending me home in my 2024 vehicle , with a person with bad credit and door closing on me, , I tell everyone To go buy a vehicle from you all , I want to say thank you all

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Ted Weinszichr

Ted Weinszichr

Service Advisor
Recent Reviews

Feb 03, 2025

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Fast, accurate, Ted is always friendly and helpful.

Fast, accurate, Ted is always friendly and helpful. The issue with the sounds my car was making have both been corrected and within warranty.

Dec 19, 2024

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Most unfriendly auto dealer ever.

Most unfriendly auto dealer ever. A 12:00 lol change appointment took 2 1/2 hours. Price of 143.00 for simple GMC Yukon is unbelievable high. They did not do the 120 point inspection as advertised.

Dec 14, 2024

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Ted did a great job working on getting my Enclave in for

Ted did a great job working on getting my Enclave in for service! The video from the master tech was awesome! I'm all set now! Thank you to all that helped me!!

Oct 29, 2024

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Did oil change and tire rotation owed me a wash from last

Did oil change and tire rotation owed me a wash from last visit and did not wash.

Oct 11, 2024

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This dealership takes care of whatever issues I may

This dealership takes care of whatever issues I may encounter. Services are completed in a timely manner

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Richard Bishop

Richard Bishop

Sales Manager
Recent Reviews

Feb 01, 2025

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Knew what I wanted from researching online, showed them

Knew what I wanted from researching online, showed them the car I wanted and they brought it down. Feel like it was a fair deal, love the Terrain.

Jan 31, 2025

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I couldn’t rate our experience higher.

I couldn’t rate our experience higher. We worked with Juan Urdaneta and Richard Bishop. They were so respectful, helpful, patient, and so quick to help us! We worked with many dealers in our search, and their professionalism and demeanor was unique and so appreciated! Our whole experience from beginning to end was so ideal! So grateful!

Jan 31, 2025

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I had a great car-buying experience.

I had a great car-buying experience. We found a great used car in our price range at this dealership. Lenell Whitsey and Richard Bishop were very helpful and friendly. There were no hi-pressure decisions or tactics and they were patient and polite while we talked through all of our options. It was a busy Saturday and we still received 100% of their attention. We also got a GREAT deal. I'll be back for sure when I can afford the new Sierra. Highly recommend!

Jan 30, 2025

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Great experience!

Great experience!!! I would recommend this dealership to friends and family. The sales associate was attentive to my needs through the process.

Jan 28, 2025

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The service that I had was excellent.

The service that I had was excellent.he was very professional and courteous.good job.

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Kathy Perkins

Kathy Perkins

Inventory Manager
Recent Reviews

May 17, 2024

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My experience was great and the staffs were very helpful

My experience was great and the staffs were very helpful and knowledgeable. I recommend others to visit you guys.

Sep 22, 2023

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Tienen un excelente servicio los vendedores, los que

Tienen un excelente servicio los vendedores, los que hacen el financiamiento son muy buenos en lo que hacen gracias por su ayuda en encontrar mi pick up

Apr 24, 2023

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Excellent customer service, organized.

Excellent customer service, organized. Attentive to customer need and went over bells and whistles of function of car.

Jan 06, 2023

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Friendly and proactive staff at this Jim Ellis

Friendly and proactive staff at this Jim Ellis dealership. Looking forward to continuing with service visits here.

Oct 19, 2022

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The items fixed have not been repaired properly.

The items fixed have not been repaired properly. Still have maintenance lights on, still have loud squeaky brakes, and have been given no feedback on the oil leak. Was told I would have to bring it back when they could look into it more. Why? The car was with the service department for the day. I’m having to bring my car back for the third time to try and get the items fixed. My overall experience is poor

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Jamie Warren

Jamie Warren

General Manager
Dealership Experience 4 years 2 months
Recent Reviews

Jan 04, 2025

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The salesperson was great 👍 he all was keep me informed

The salesperson was great 👍 he all was keep me informed about the suv that I was interested in

Nov 28, 2024

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General Manager Jamie Warren provided excellent customer

General Manager Jamie Warren provided excellent customer service! After we agreed on the sale he took me to Pablo who continued the great customer experience.

Nov 27, 2024

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Good customer service.

Good customer service. Went in for service and they kept me updated of what was going on.

Aug 31, 2024

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Always extremely helpful, best prices and service on the

Always extremely helpful, best prices and service on the east coast! Requests and questions were answered promptly and honestly.

Jun 03, 2024

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What an absolute dream of a transaction I had when

What an absolute dream of a transaction I had when purchasing my Sierra1500. Jamie and his team did everything they could to make this transaction as painless as possible. We did everything over email and text and I was in and out in under 30 mins. They even offered to deliver the car to me knowing the hectic week we were having. I declined because I wanted to see the car before we purchased but was very nice of them. Best car buying experience I have had in my 35 years of buying cars.

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Stacey Craft

Stacey Craft

Sales Manager
Recent Reviews

Feb 04, 2025

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Very good job handling my purchase.

Very good job handling my purchase. Most of the work was done by telephone. That made completing the sale quick and easy.

Nov 22, 2024

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They were very professional the business was nice and

They were very professional the business was nice and clean everybody was friendly and kind I will definitely recommend my family and friends to come see y’all….

Nov 03, 2024

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My experience with Stacey and his team was fantastic!

My experience with Stacey and his team was fantastic! We’ll definitely come back when picking out our next family car!

Oct 05, 2024

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Excellent experience with quality team at Jim Ellis GMC.

Excellent experience with quality team at Jim Ellis GMC. Stacey was patient with us. He kept us in the loop and worked with our budget. Will be back!

Aug 31, 2024

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Always extremely helpful, best prices and service on the

Always extremely helpful, best prices and service on the east coast! Requests and questions were answered promptly and honestly.

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Patrick Bernard

Patrick Bernard

General Sales Manager
Contact Me
Dealership Experience 6 years 2 months
Industry Experience 34 years 2 months
I have had the pleasure of serving automotive clients for over 30 years. Honesty, integrity and availability is what matters most to me when doing business. I am always just a phone call away. Please reach out to me anytime.
Recent Reviews

Jan 31, 2025

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I couldn’t rate our experience higher.

I couldn’t rate our experience higher. We worked with Juan Urdaneta and Richard Bishop. They were so respectful, helpful, patient, and so quick to help us! We worked with many dealers in our search, and their professionalism and demeanor was unique and so appreciated! Our whole experience from beginning to end was so ideal! So grateful!

Oct 05, 2024

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Excellent experience with quality team at Jim Ellis GMC.

Excellent experience with quality team at Jim Ellis GMC. Stacey was patient with us. He kept us in the loop and worked with our budget. Will be back!

Jul 01, 2024

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We had an issue with the truck purchased.

We had an issue with the truck purchased. Patrick reached out to me and we promptly took care of this

Jun 08, 2024

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I am forever happy with my GMC Yukon.

I am forever happy with my GMC Yukon. My experience has never been this easy they were patient and the picture of the vehicle that I was purchasing is beautiful and I am happy like a child on Christmas. They were understanding and they never stopped talking to me. They called me morning and night even text even called after I purchased a vehicle. I will recommend them to my friends and my family. I am proud to be driving what I thought would only be in my dreams. I am forever Grateful

May 30, 2024

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This service center was so organized, helpful and

This service center was so organized, helpful and knowledgeable. I really enjoyed my experience and will be back!

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Lashon Holley

Lashon Holley

Receptionist
Recent Reviews

Aug 07, 2024

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The team at this location was very knowledgeable &

The team at this location was very knowledgeable & professional from start to finish! This was my second experience with a Jim Ellis dealership & I’d definitely purchase from you all again! Lari Downs & Mr. Wood were awesome! The receptionist was also very nice & had the most welcoming smile! Thanks for a smooth transaction!

May 17, 2024

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My experience was great and the staffs were very helpful

My experience was great and the staffs were very helpful and knowledgeable. I recommend others to visit you guys.

Feb 09, 2024

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The service team was excellent in communicating with me

The service team was excellent in communicating with me about the status of my truck and any other concerns.

Jul 21, 2023

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They forged my signature on a contract and sent it to the

They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world. The worst part is they haven’t even made it right and I bought this truck in October of last year. Go to Heyward Allen if you want a GMC. Same pricing, and they are honest. Don’t buy from these crooks!!!

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Kristin Buffington

Kristin Buffington

BDC Director
Dealership Experience 10 years 7 months
Recent Reviews

May 17, 2024

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My experience was great and the staffs were very helpful

My experience was great and the staffs were very helpful and knowledgeable. I recommend others to visit you guys.

Sep 22, 2023

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Tienen un excelente servicio los vendedores, los que

Tienen un excelente servicio los vendedores, los que hacen el financiamiento son muy buenos en lo que hacen gracias por su ayuda en encontrar mi pick up

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    Patrick Bernard

    Patrick Bernard

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    Stacey Craft

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    Richard Bishop

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    28 Reviews