Staff
Chris Pennington
Service Advisor
Larion Downs
Sales Professional
Ted Weinsziehr
Service Advisor
Chris Curry
Sales Professional
Ralph Sorrentino
Vice President
Dewayne Ivory
Service Advisor
Patrick Bernard
General Sales Manager
Richard Bryan
Sales Manager
Joe Maupin
Finance Manager
Kathy Perkins
Inventory Manager
Jamie Warren
General Manager
Naiya McCartha
Sales Professional
Lashon Holley
Receptionist
Jaylan Jackson
Sales Professional
Kristin Hadden
BDC Director
Rodney Head
Sales Professional
Cory Kopec
Sales Professional
Zac Rinehart
Service
Skip Jacobs
Parts
Brian Leggin
Sales Professional
Tommy Webb
Service Manager
Tim Fletcher
Manangement
Franchelly Reyes
Finance Director
Chris Pennington
Service Advisor
Aug 10, 2026
Chris was great, he’s helped me the last few times.
Chris was great, he’s helped me the last few times. Always a pleasure working with him.
Jul 31, 2026
Super informative about the work that needed to be done
Super informative about the work that needed to be done on the vehicle as well as keeping me up-to-date on any thing that they discovered with the vehicle as well
Jul 23, 2026
Have always gone to dealer for service but will not go
Have always gone to dealer for service but will not go anymore due to adding 3% on credit card purchases (Jim Ellis doing this as such a big establishment is pure greed). plus got a quote for worn that was double what i had it done for. I know dealers are a bit more expensive but that was ridiculous. lost me as a customer
Jul 21, 2026
From making my appointment to check in and out the
From making my appointment to check in and out the experience was fast and easy. Everyone was so nice. I will definitely recommend you guys
Jul 12, 2026
I've bought my vehicles from Jim Ellis.
I've bought my vehicles from Jim Ellis. I've always been treated with respect and kindness. The service dept has always taken very good car of my vehicles. I highly recommend to friends and family to go to Jim Ellis for vehicles and service.
Larion Downs
Sales Professional
Aug 08, 2026
Couldn’t have had a better experience.
Couldn’t have had a better experience. I buy A LOT of vehicles and always hate the car buying process. I didn’t hate it this time. Found the perfect truck for my husband, and within a few days we were driving it back to SC. Larion was awesome. He was responsive but not pushy like a lot of sales people. Being 2 hours away, he made it as easy on us as possible. He knows his stuff too. I will purchase from this dealership in the future.
Aug 06, 2026
Larry, my sales rep was very professional in helping me
Larry, my sales rep was very professional in helping me find the vehicle I wanted. Patrick Bernard the sales manager was very responsive in putting the numbers together that made the deal happen. Great team at Jim Ellis Buick GMC. I will be back when I need a vehicle again!
Aug 05, 2026
We had the BEST experience with Larion!
We had the BEST experience with Larion! We reached out to the dealership beforehand to see who would be best to work with, and he was the first name mentioned. We talked about the type of cars we were interested before getting to the dealership, and he sent videos ahead of time to show the inventory he had, has specific cars ready for me to test drive.. it was so seamless. He wasn’t pushy at all and was so patient as we looked multiple cars. He was extremely knowledgeable about each car, the features and showed us everything. We ended up with a fantastic car and couldn’t be happier!
Jul 29, 2026
Larry displayed a pleasant attitude and had patience when
Larry displayed a pleasant attitude and had patience when asked questions. He was a great listener. He responded to questions by giving details. He was very patient when showing us how to program the technology in the vehicle. Larry knows the GMC product very well. We were very pleased with Larry’s professionalism as we decided on purchasing our 2024 GMC Sierra Denali Ultimate. We hope that the Servicing Department will be as attentive and thorough as we have this vehicle serviced by them. We would highly recommend any one coming to Jim Ellis GMC ask for Larry. GREAT JOB!
Jul 27, 2026
Larry helped us so much and went above and beyond to make
Larry helped us so much and went above and beyond to make something work! He was professional, friendly, and easy to work with. Would definitely recommend him to anyone!
Ted Weinsziehr
Service Advisor
Aug 10, 2026
Chris was great, he’s helped me the last few times.
Chris was great, he’s helped me the last few times. Always a pleasure working with him.
Aug 03, 2026
Worm was done well and efficient.
Worm was done well and efficient. Team Kept me up to date throughout the process
Jul 31, 2026
Super informative about the work that needed to be done
Super informative about the work that needed to be done on the vehicle as well as keeping me up-to-date on any thing that they discovered with the vehicle as well
Jul 12, 2026
Ted in service is very courteous and always explains
Ted in service is very courteous and always explains things. The prices for replacement keys was extremely high. I was also surprised Ted said this dealership did not have the technician to check my existing keyfob not transmitting effectively with the starter…resulting in having to leave car there 2 2days. Finally, communications is done by text rather than phone so I had to call several times to clarify messaging.
Jun 07, 2026
I received good service from the team at Jim Ellis for
I received good service from the team at Jim Ellis for the driver’s side airbag replacement recall notice. I appreciate their great help.
Chris Curry
Sales Professional
Aug 05, 2026
Chris and his team at GMC were fantastic.
Chris and his team at GMC were fantastic. They took great care of me with my new sierra and Yukon XL. Definitely would be back to work with Chris again!!
Jul 03, 2026
Chris was awesome, best and easiest car buying experience
Chris was awesome, best and easiest car buying experience I ever had! Highly recommend user him for your car buying needs!
Jul 03, 2026
Chris was a pleasure to work with and entire staff made
Chris was a pleasure to work with and entire staff made the car shopping experience easy. Would recommend to anyone!
May 19, 2026
Chris did a good job and helped out alot great service
Chris did a good job and helped out alot great service would recommend everyone to come here.
May 09, 2026
The service that I received that Jim Ellis was
The service that I received that Jim Ellis was phenomenal!!! I will recommend anyone I come across who needs a vehicle to Jim Ellis.
Ralph Sorrentino
Vice President
Jul 02, 2025
Total professional and business smart.
Total professional and business smart. I would recommend anyone looking for a great deal and a decent car note to shop with you.
Jun 03, 2025
After I received; my Truck from a small repair auto shop,
After I received; my Truck from a small repair auto shop, that would had clean every red penny from my pockets; I called Jim Ellis GMC and Cadillac on Peachtree Rd. hoping for sale on new SUV, in the beginning of March 2025. There's a young man there; who has kept my vehicle safe and stayed in communications with me, after listening close to my situation til this day; for again I'm a 100% SC Veteran, who has been out of transportation since I check-in my truck; at the truck clinic. Vet, N much need; somebody please help, monthly IC- $7,300.00 so I can continue 2 WHEEL.
May 17, 2024
My experience was great and the staffs were very helpful
My experience was great and the staffs were very helpful and knowledgeable. I recommend others to visit you guys.
Jul 21, 2023
They forged my signature on a contract and sent it to the
They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world. The worst part is they haven’t even made it right and I bought this truck in October of last year. Go to Heyward Allen if you want a GMC. Same pricing, and they are honest. Don’t buy from these crooks!!!
Apr 24, 2023
Excellent customer service, organized.
Excellent customer service, organized. Attentive to customer need and went over bells and whistles of function of car.
Dewayne Ivory
Service Advisor
Aug 12, 2026
Dwayne is an outstanding service rep.
Dwayne is an outstanding service rep. He communicates thoroughly on every aspect of the service process. He gives updates timely and rarely is the work after his estimated completion time. Only service rep that I work with up there!
Aug 11, 2026
Paul was great and he had good customer service and
Paul was great and he had good customer service and Dewayne was great and very professional,great with communication,very knowledgeable when it came down to explaining my warranty to me. Also he helped my situation turn out to an easy process Dewayne is the BEST.
Aug 11, 2026
Dwayne was very helpful.
Dwayne was very helpful. I needed a ride home and he ordered me a Lyft.
Aug 06, 2026
They were very informative and gave me an honest
They were very informative and gave me an honest evaluation They explained everything very clearly
Jul 31, 2026
Super informative about the work that needed to be done
Super informative about the work that needed to be done on the vehicle as well as keeping me up-to-date on any thing that they discovered with the vehicle as well
Patrick Bernard
General Sales Manager
Aug 13, 2026
Patrick was very helpful and very nice to deal with.
Patrick was very helpful and very nice to deal with. Our salesman Ellis Plummer was very helpful we probably wouldn’t bought truck that night because it was getting very close to closing time they didn’t put any pressure on us and didn’t make us feel rushed or uncomfortable. Thank you for that guys. So we bought the truck.
Aug 06, 2026
Larry, my sales rep was very professional in helping me
Larry, my sales rep was very professional in helping me find the vehicle I wanted. Patrick Bernard the sales manager was very responsive in putting the numbers together that made the deal happen. Great team at Jim Ellis Buick GMC. I will be back when I need a vehicle again!
Jul 25, 2026
Quality execution Well done Client focused Provided
Quality execution Well done Client focused Provided shareholder value Focused on top line while keeping the bottom line protected
Jul 24, 2026
Transparent, and easy to work with.
Transparent, and easy to work with. He was friendly, approachable. More than open to answer questions.
Jul 21, 2026
It was good, thought they would have offered a 2nd key
It was good, thought they would have offered a 2nd key fob with the truck
Richard Bryan
Sales Manager
Aug 11, 2026
Paul was great and he had good customer service and
Paul was great and he had good customer service and Dewayne was great and very professional,great with communication,very knowledgeable when it came down to explaining my warranty to me. Also he helped my situation turn out to an easy process Dewayne is the BEST.
Aug 06, 2026
Larry, my sales rep was very professional in helping me
Larry, my sales rep was very professional in helping me find the vehicle I wanted. Patrick Bernard the sales manager was very responsive in putting the numbers together that made the deal happen. Great team at Jim Ellis Buick GMC. I will be back when I need a vehicle again!
Jul 15, 2026
Wille Thompson was an excellent and professional
Wille Thompson was an excellent and professional salesman. All of my questions were answered without hesitation. I was very satisfied so I purchased the vehicle and comfortable about my decision.Because the Willie
Jul 13, 2026
Very good service, good dealership, good people, would
Very good service, good dealership, good people, would recommend highly. Rodney Head was excellent Thank you
Jul 05, 2026
Friendly salespeople.
Friendly salespeople. They were helpful and quick with the process. I had a good test drive.
Joe Maupin
Finance Manager
Jul 18, 2026
Mr. Larion Downs and Mr. Patrick Bernard were awesome to
Mr. Larion Downs and Mr. Patrick Bernard were awesome to deal with at Jim Ellis GMC in ATL, No pressure and down to earth, made it a great experience for car buying! Super easy process, super easy transaction and guided me through whole process. Even helped set up all truck features and answered all questions. Full transparency through whole process. Everyone there was super easy going , Great to talk and deal with, will definitely be buying from them again!
Jul 17, 2026
The dealership had a nice selection everyone was helpful
The dealership had a nice selection everyone was helpful and friendly. Larion was great! He was very hands on with me during the process. He walked me thru every inch of my car and programmed it for me . He has a great personality. He also called to follow up with me on how I'm enjoying the car and offered more assistance as I get more acclimated to it. He's a great asset to your company!
May 29, 2026
When picking up vehicle I felt I was intruding by asking
When picking up vehicle I felt I was intruding by asking questions, my sales person showed no interest and iI felt like I d I was bothering him
May 22, 2026
Jim Ellis GMC is great!
Jim Ellis GMC is great! They took quick, excellent care of us when our Yukon had transmission troubles by getting us into another vehicle with very little trouble. I would recommend them to anyone.
May 13, 2026
The BEST team to buy a car.
The BEST team to buy a car. My experience was truly wonderful and not stressful. Ask for the wonderful Naiya and the wonderful Tim if you are looking for a stress free car buying experience.
Kathy Perkins
Inventory Manager
Jul 02, 2025
Total professional and business smart.
Total professional and business smart. I would recommend anyone looking for a great deal and a decent car note to shop with you.
Jun 03, 2025
After I received; my Truck from a small repair auto shop,
After I received; my Truck from a small repair auto shop, that would had clean every red penny from my pockets; I called Jim Ellis GMC and Cadillac on Peachtree Rd. hoping for sale on new SUV, in the beginning of March 2025. There's a young man there; who has kept my vehicle safe and stayed in communications with me, after listening close to my situation til this day; for again I'm a 100% SC Veteran, who has been out of transportation since I check-in my truck; at the truck clinic. Vet, N much need; somebody please help, monthly IC- $7,300.00 so I can continue 2 WHEEL.
May 17, 2025
I liked the attention they give to everything, Even sent
I liked the attention they give to everything, Even sent me a video, I do wish the videos were more interactive but this is better than anyone else.
Mar 24, 2025
Great staff from start to finish.
Great staff from start to finish. Friendly and knowledgeable. Willing to give you answers or find the answers if not aware. I recommend purchasing a vehicle from the Jim Ellis Dealership.
Feb 13, 2025
Professional and very friendly customer service and
Professional and very friendly customer service and support every time we service our vehicle there at that location
Jamie Warren
General Manager
May 22, 2026
Jim Ellis GMC is great!
Jim Ellis GMC is great! They took quick, excellent care of us when our Yukon had transmission troubles by getting us into another vehicle with very little trouble. I would recommend them to anyone.
Jan 06, 2026
He was a big help.
He was a big help. I appreciate him very knowledgeable on the car. Very patient helped to the best of his ability I would buy him again
Jul 02, 2025
Total professional and business smart.
Total professional and business smart. I would recommend anyone looking for a great deal and a decent car note to shop with you.
Jun 03, 2025
After I received; my Truck from a small repair auto shop,
After I received; my Truck from a small repair auto shop, that would had clean every red penny from my pockets; I called Jim Ellis GMC and Cadillac on Peachtree Rd. hoping for sale on new SUV, in the beginning of March 2025. There's a young man there; who has kept my vehicle safe and stayed in communications with me, after listening close to my situation til this day; for again I'm a 100% SC Veteran, who has been out of transportation since I check-in my truck; at the truck clinic. Vet, N much need; somebody please help, monthly IC- $7,300.00 so I can continue 2 WHEEL.
Apr 30, 2025
Professional, responsive, friendly and great service.
Professional, responsive, friendly and great service. Goes the extra mile to make you happy as a customer.
Naiya McCartha
Sales Professional
Aug 06, 2026
Larry, my sales rep was very professional in helping me
Larry, my sales rep was very professional in helping me find the vehicle I wanted. Patrick Bernard the sales manager was very responsive in putting the numbers together that made the deal happen. Great team at Jim Ellis Buick GMC. I will be back when I need a vehicle again!
May 13, 2026
The BEST team to buy a car.
The BEST team to buy a car. My experience was truly wonderful and not stressful. Ask for the wonderful Naiya and the wonderful Tim if you are looking for a stress free car buying experience.
Apr 29, 2026
This was best experience ever had purchasing a car.
This was best experience ever had purchasing a car. Everyone work with me and gave me best welcoming service. They all explain to me and made sure I was satisfied. It was fast and superior service. I can’t even say how much happy I am . I even referred them to other people who looking for a car
Mar 28, 2026
The team made me feel very welcome was very helpful and
The team made me feel very welcome was very helpful and kind and patient within the entire process
Feb 13, 2026
Naiya did a great job.
Naiya did a great job. She had the truck out front when I got there. Dewayne also did a great job. Great experience all around.
Lashon Holley
Receptionist
May 29, 2026
When picking up vehicle I felt I was intruding by asking
When picking up vehicle I felt I was intruding by asking questions, my sales person showed no interest and iI felt like I d I was bothering him
May 13, 2026
The BEST team to buy a car.
The BEST team to buy a car. My experience was truly wonderful and not stressful. Ask for the wonderful Naiya and the wonderful Tim if you are looking for a stress free car buying experience.
May 02, 2026
After purchasing my 2026 Buick Envista after 3 days it
After purchasing my 2026 Buick Envista after 3 days it messaged me to refill the window washing fluid. Now that was 1 item that was forgotten. Why would I have to buy anything for a brand new car?
Jul 04, 2025
They are consistent it was a big deal to have my vehicle
They are consistent it was a big deal to have my vehicle clean when I picked it up it was they communicated well with me
Jun 03, 2025
After I received; my Truck from a small repair auto shop,
After I received; my Truck from a small repair auto shop, that would had clean every red penny from my pockets; I called Jim Ellis GMC and Cadillac on Peachtree Rd. hoping for sale on new SUV, in the beginning of March 2025. There's a young man there; who has kept my vehicle safe and stayed in communications with me, after listening close to my situation til this day; for again I'm a 100% SC Veteran, who has been out of transportation since I check-in my truck; at the truck clinic. Vet, N much need; somebody please help, monthly IC- $7,300.00 so I can continue 2 WHEEL.
Jaylan Jackson
Sales Professional
Jun 04, 2026
I wanted to share some feedback regarding my recent
I wanted to share some feedback regarding my recent experience at Jim Ellis. My vehicle was in service for a pending repair of approximately $1,800, coming only six months after I had already completed a major turbo repair. Because of the circumstances, I made the decision to trade the vehicle and purchase another one from your dealership. The experience started off very positively. The initial greeting and interaction were welcoming and professional. However, at some point during the process, the experience shifted and became much less positive. One unexpected issue was the discussion surrounding the diagnostic fee. Since I was purchasing a vehicle from the same dealership where my vehicle was being serviced, the handling of that charge felt like a curveball and left me disappointed. Additionally, the vehicle I purchased came with only one key, despite being a one-owner lease vehicle. Within days of purchase, I also had to replace the battery in the key fob because the car hesitated to recognize the key fob. The finance process itself was acceptable, but the overall transaction took nearly four hours. My overall impression was that because I was purchasing a lower-priced vehicle, the level of service and attention may have been to lower standards. Whether that was the case or not, it was how the experience felt from my perspective. My recommendation would be to treat every customer and every transaction as important. You never know who you are serving, what their future purchasing may be, or how many people they may influence through their personal and professional
Apr 29, 2026
This was best experience ever had purchasing a car.
This was best experience ever had purchasing a car. Everyone work with me and gave me best welcoming service. They all explain to me and made sure I was satisfied. It was fast and superior service. I can’t even say how much happy I am . I even referred them to other people who looking for a car
Sep 19, 2025
I have purchased several vehicles from Jim Ellis and they
I have purchased several vehicles from Jim Ellis and they are always amazing to work with. This was my first time buying one from Jim Ellis Buick GMC but they kept up with the exceedingly high standards of their sister dealerships. Jaylen and Richard in sales were extremely nice and helpful and not high pressure at all. Joe in finance helped with warranty options and was also very nice. Highly recommend to anyone looking for a great place to buy a car!
Sep 03, 2025
Working with the dealership was great.
Working with the dealership was great. Everyone was attentive and professional. Jaylan was on top of all aspects of the vehicle and the services being offered. Michael Johnson on the finance team was extremely helpful with different warranty options. Curtis the sales manager was also there just in case there were any questions or concerns. Great experience!
Sep 03, 2025
Drove from Charleston, South Carolina, to buy our new
Drove from Charleston, South Carolina, to buy our new 2025 Sierra 2500, and would highly recommend to all my friends and family that they make the drive if looking for a New Vehicle.
Kristin Hadden
BDC Director
Jun 06, 2026
Thank you for your care and service in fixing my vehicle,
Thank you for your care and service in fixing my vehicle, I appreciate your care.
Feb 19, 2026
This was my first time visiting this dealership and I was
This was my first time visiting this dealership and I was on a time crunch to get my battery replaced! Service was efficient and quality from scheduling to completion.
Jul 01, 2025
Dewayne and his whole service team were outstanding!
Dewayne and his whole service team were outstanding! After the initial inspection, we were provided with a very helpful & informative video that walked thru their diagnosis of the problem & outlined the recommended repair. And even though it took a day or two longer than we had thought initially, they found & fixed the problem for a lot less than we had (anxiously) expected. Everyone we dealt with at the dealership (including the front receptionist, whose name I don’t know, but who kindly helped arrange a short ride for me to be dropped off at the Enterprise location just down the street) was courteous, friendly & professional. I mean it when I say: as long as g as this is the level of service provided by your dealership, we will never go to another GMC dealer again!
Jun 22, 2025
Very professional and thorough.
Very professional and thorough. Always efficient and on time and accurate with service. Very good
Jun 03, 2025
After I received; my Truck from a small repair auto shop,
After I received; my Truck from a small repair auto shop, that would had clean every red penny from my pockets; I called Jim Ellis GMC and Cadillac on Peachtree Rd. hoping for sale on new SUV, in the beginning of March 2025. There's a young man there; who has kept my vehicle safe and stayed in communications with me, after listening close to my situation til this day; for again I'm a 100% SC Veteran, who has been out of transportation since I check-in my truck; at the truck clinic. Vet, N much need; somebody please help, monthly IC- $7,300.00 so I can continue 2 WHEEL.
Rodney Head
Sales Professional
Jun 12, 2026
No hassle and didn't try to pressure me into buying
No hassle and didn't try to pressure me into buying something I didn't want. He showed me the car I was interested in and handle all the paperwork so that my purchase was done in a very timely manner.
Apr 29, 2026
This was best experience ever had purchasing a car.
This was best experience ever had purchasing a car. Everyone work with me and gave me best welcoming service. They all explain to me and made sure I was satisfied. It was fast and superior service. I can’t even say how much happy I am . I even referred them to other people who looking for a car
Dec 21, 2025
Had a great experience at the dealership everyone was
Had a great experience at the dealership everyone was kind and knowledgeable about the product. I felt comfortable with the deal.
Nov 12, 2025
Rodney is someone I can definitely see myself doing
Rodney is someone I can definitely see myself doing business with again in the future. He’s a talented, kind, and well-rounded young guy. Even when things didn’t look too favorable, he stayed optimistic and professional, I really appreciate that. Keep up the great work!
Sep 04, 2025
From start to finish, the overall sales process was good.
From start to finish, the overall sales process was good. However, communication with Rodney could've been better in regards to transparency. Other than that, considering past experiences with other dealers, this was a quick and successful transaction.
Cory Kopec
Sales Professional
May 13, 2026
Over all good job done, however the service department
Over all good job done, however the service department moves slow- I came in to have bed cover installed I arrived a little before 11: am didn’t leave until 2:45 pm most of staff courteous.
Apr 29, 2026
This was best experience ever had purchasing a car.
This was best experience ever had purchasing a car. Everyone work with me and gave me best welcoming service. They all explain to me and made sure I was satisfied. It was fast and superior service. I can’t even say how much happy I am . I even referred them to other people who looking for a car
Sep 26, 2025
I had an excellent experience with Corey Kopec and Larion
I had an excellent experience with Corey Kopec and Larion Downs at GMC Buick. They went above and beyond to make the process smooth and stress-free, showing genuine professionalism and care every step of the way. Their knowledge, patience, and commitment to great customer service truly stood out. I couldn’t be happier with the experience and highly recommend them to anyone looking for outstanding service at GMC Buick.
Sep 05, 2025
Jim Ellis Buick GMC exceeded my expectations in customer
Jim Ellis Buick GMC exceeded my expectations in customer service and value received. I got a great buy on a pre-owned car and the dealership processed most of the transaction virtually allowing me to show up to test drive the vehicle and complete the paperwork in less than an hour. It was an awesome buying experience!
Aug 18, 2025
My experience was absolutely wonderful.
My experience was absolutely wonderful. The sales and the finance team were attentive and extremely helpful. I felt as if my best interest was important to them. Their customer service was superb!!!
Zac Rinehart
Service
Jun 06, 2026
Thank you for your care and service in fixing my vehicle,
Thank you for your care and service in fixing my vehicle, I appreciate your care.
May 08, 2026
Hese guys are the best and the fastest service this side
Hese guys are the best and the fastest service this side of town thank you
Apr 24, 2026
Anytime I come into this dealership I know that I will be
Anytime I come into this dealership I know that I will be well taken care of.
Sep 18, 2025
Service is excellent Dewayne is extremely helpful highly
Service is excellent Dewayne is extremely helpful highly recommend bringing your car here for service
Skip Jacobs
Parts
Sep 18, 2025
Service is excellent Dewayne is extremely helpful highly
Service is excellent Dewayne is extremely helpful highly recommend bringing your car here for service
Sep 07, 2025
It was a reasonably efficient transaction, but could have
It was a reasonably efficient transaction, but could have been faster. 2 hrs 17 minutes is too long.
Aug 02, 2025
I am currently pleased with the work they was done.
I am currently pleased with the work they was done. The communication from Chris my service advisor left a lot to be desired. Every piece of the process took longer than he said it would. When I spoke with him, I always felt like I was just a number which is the exact opposite of what the hold message says they want you to feel like. When I kept asking about the delays, the information I got from Chris was minimal and he seemed annoyed I asked. I finally had to speak with the manager in the Parts department who gave me a very detailed explanation as to what was going on with the parts. He even told me one has been on back ordered but that it had finally be resolved. He looked up the tracking and told me exactly when they would receive them. I was frustrated that I could not get any of this information from Chris. I'll return to Jim Ellis but will ask for a different service advisor next time. I'll hope to be treated less as a number and be given the information that I am looking for.
Brian Leggin
Sales Professional
Apr 29, 2026
This was best experience ever had purchasing a car.
This was best experience ever had purchasing a car. Everyone work with me and gave me best welcoming service. They all explain to me and made sure I was satisfied. It was fast and superior service. I can’t even say how much happy I am . I even referred them to other people who looking for a car
Aug 25, 2025
It was a pleasure working with Brian Leggin.
It was a pleasure working with Brian Leggin. Very professional and easy to work with.
Jul 20, 2025
Everyone at the facility was really nice!
Everyone at the facility was really nice! Everyone was as helpful as could be in a what could have been stressful process!
Tommy Webb
Service Manager
Apr 03, 2026
The service department at Jim Ellis GMC goes above and
The service department at Jim Ellis GMC goes above and beyond and they are easy to communicate with. They fixed an issue with my truck even when GMC denied it. You can’t beat service like that. I recommend them to everyone I talk to and will continue too. Thank you to the team and do us all a favor and stay great! Thanks again