Staff

Chris Pennington

Chris Pennington

Service Advisor

Certified
105 Reviews
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Ted Weinsziehr

Ted Weinsziehr

Service Advisor

Certified
70 Reviews
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Larion Downs

Larion Downs

Sales Professional

Certified
68 Reviews
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Chris Curry

Chris Curry

Sales Professional

Certified
67 Reviews
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Ralph Sorrentino

Ralph Sorrentino

Vice President
52 Reviews
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Richard Bryan

Richard Bryan

Sales Manager
32 Reviews
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Patrick Bernard

Patrick Bernard

General Sales Manager
30 Reviews
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Dewayne Ivory

Dewayne Ivory

Service Advisor

Certified
30 Reviews
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Joe Maupin

Joe Maupin

Finance Manager
25 Reviews
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Kathy Perkins

Kathy Perkins

Inventory Manager
22 Reviews
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Jamie Warren

Jamie Warren

General Manager
22 Reviews
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Naiya McCartha

Naiya McCartha

Sales Professional
16 Reviews
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Lashon Holley

Lashon Holley

Receptionist
12 Reviews
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Jaylan Jackson

Jaylan Jackson

Sales Professional
12 Reviews
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Kristin Hadden

Kristin Hadden

BDC Director
11 Reviews
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Rodney Head

Rodney Head

Sales Professional
9 Reviews
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Cory Kopec

Cory Kopec

Sales Professional
8 Reviews
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Zac Rinehart

Zac Rinehart

Service
4 Reviews
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Skip Jacobs

Skip Jacobs

Parts
3 Reviews
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Brian Leggin

Brian Leggin

Sales Professional
3 Reviews
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Tommy Webb

Tommy Webb

Service Manager
1 Review
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Franchelly Reyes

Franchelly Reyes

Finance Director
View Bio
Chris Pennington

Chris Pennington

Service Advisor

105 Reviews
Certified
Dealership Experience 5 years
Industry Experience 11 years
Recent Reviews

Jun 21, 2026

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Very professional and full of integrity!

Very professional and full of integrity! Did not charge me when problem did not occur with car in their possession even though they kept testing.

Jun 06, 2026

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Thank you for your care and service in fixing my vehicle,

Thank you for your care and service in fixing my vehicle, I appreciate your care.

Jun 02, 2026

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Great customer service has usual He is very friendly and

Great customer service has usual He is very friendly and checks to make sure I have the services I need add windshield blades when I got there. Can not thank enough for his help with service for my car all the time.

Jun 02, 2026

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Very professional, courteous and nice.

Very professional, courteous and nice. Chris Pennington answered all my questions in a very courteous and professional manner. The nice friendly and professional environment makes the wait well worth it.

May 31, 2026

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Had an amazing experience with Chris at Jim Ellis Buick

Had an amazing experience with Chris at Jim Ellis Buick GMC. Dude was patient, no pressure, and actually listened to what I needed. Made the whole process smooth. 20/10 service — would 100% go back and recommend him to anyone.

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Ted Weinsziehr

Ted Weinsziehr

Service Advisor

70 Reviews
Certified
Recent Reviews

Jun 07, 2026

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I received good service from the team at Jim Ellis for

I received good service from the team at Jim Ellis for the driver’s side airbag replacement recall notice. I appreciate their great help.

Jun 06, 2026

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Thank you for your care and service in fixing my vehicle,

Thank you for your care and service in fixing my vehicle, I appreciate your care.

May 22, 2026

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This dealership is staffed with employees who listen

This dealership is staffed with employees who listen intently to the reason you’re there, and it is evident that they will do everything to ensure you leave with a smile.

May 08, 2026

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Hese guys are the best and the fastest service this side

Hese guys are the best and the fastest service this side of town thank you

May 08, 2026

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I will say every time I have come for service it has been

I will say every time I have come for service it has been none other than the best. Ted has been my service representative and I have been highly satisfied with him. Highly recommended.

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Larion Downs

Larion Downs

Sales Professional

68 Reviews
Certified
Contact Me
Industry Experience 10 years 4 months
It's my pleasure to assist clients with their vehicle needs and help guide them through the process. I'm an avid animal lover. I've had fish, reptiles, birds, and several dogs.
Recent Reviews

Jun 05, 2026

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He is so helpful, patient, competent and we had the best

He is so helpful, patient, competent and we had the best experience of purchasing with him

May 22, 2026

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Jim Ellis GMC is great!

Jim Ellis GMC is great! They took quick, excellent care of us when our Yukon had transmission troubles by getting us into another vehicle with very little trouble. I would recommend them to anyone.

May 01, 2026

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From the moment we walked in we felt very comfortable and

From the moment we walked in we felt very comfortable and relaxed. Larion met with us within a couple minutes and had the vehicle brought around while we chatted for a bit. The vehicle was the cleanest we had seen and he went over aspects of it and never rushed us at all. While on the test drive he went over the different features and explained the differences in the models we had looked at. Once we were "sitting in the chair" it felt more like 2 friends catching up and never like it was a transaction. Waiting for our turn for financing took its normal delay so we kept chatting until they were ready for us. Another low pressure experience with Mr. Joe getting the best rate available and and terms that worked for us. Once done we walked back out to a big red bow on the hood of my new truck and a photoshoot. The next day Larion sent me a video with music that made me feel like I was a batter walking up to home plate with entrance music. Sometimes its the small things that stand out and make a deal more than worth it. I'd like to thank Larion and the staff at Jim Ellis for a wonderful experience 🙂.

Apr 29, 2026

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This was best experience ever had purchasing a car.

This was best experience ever had purchasing a car. Everyone work with me and gave me best welcoming service. They all explain to me and made sure I was satisfied. It was fast and superior service. I can’t even say how much happy I am . I even referred them to other people who looking for a car

Apr 22, 2026

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Larion provided top notch professional service.

Larion provided top notch professional service. As an out of town customer, you don’t always receive the attentiveness Larion provided. I would recommend him to anyone.

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Chris Curry

Chris Curry

Sales Professional

67 Reviews
Certified
Contact Me
Dealership Experience 1 years 7 months
Industry Experience 6 years
For the past 5 years, I've had the pleasure of helping customers find their ideal GM vehicles. My approach is rooted in genuine care and excellent customer service, ensuring a comfortable and confident experience from start to finish.
Recent Reviews

May 19, 2026

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Chris did a good job and helped out alot great service

Chris did a good job and helped out alot great service would recommend everyone to come here.

May 09, 2026

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The service that I received that Jim Ellis was

The service that I received that Jim Ellis was phenomenal!!! I will recommend anyone I come across who needs a vehicle to Jim Ellis.

Apr 30, 2026

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I would like to thank Chris for helping us out through

I would like to thank Chris for helping us out through the process of getting the Buick envista highly recommend anybody to work with him.

Apr 30, 2026

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The service was great !

The service was great ! Quick, great communication and very welcoming, I will definitely recommend to anybody .

Apr 29, 2026

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This was best experience ever had purchasing a car.

This was best experience ever had purchasing a car. Everyone work with me and gave me best welcoming service. They all explain to me and made sure I was satisfied. It was fast and superior service. I can’t even say how much happy I am . I even referred them to other people who looking for a car

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Ralph Sorrentino

Ralph Sorrentino

Vice President
Recent Reviews

Jul 02, 2025

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Total professional and business smart.

Total professional and business smart. I would recommend anyone looking for a great deal and a decent car note to shop with you.

Jun 03, 2025

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After I received; my Truck from a small repair auto shop,

After I received; my Truck from a small repair auto shop, that would had clean every red penny from my pockets; I called Jim Ellis GMC and Cadillac on Peachtree Rd. hoping for sale on new SUV, in the beginning of March 2025. There's a young man there; who has kept my vehicle safe and stayed in communications with me, after listening close to my situation til this day; for again I'm a 100% SC Veteran, who has been out of transportation since I check-in my truck; at the truck clinic. Vet, N much need; somebody please help, monthly IC- $7,300.00 so I can continue 2 WHEEL.

May 17, 2024

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My experience was great and the staffs were very helpful

My experience was great and the staffs were very helpful and knowledgeable. I recommend others to visit you guys.

Jul 21, 2023

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They forged my signature on a contract and sent it to the

They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world. The worst part is they haven’t even made it right and I bought this truck in October of last year. Go to Heyward Allen if you want a GMC. Same pricing, and they are honest. Don’t buy from these crooks!!!

Apr 24, 2023

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Excellent customer service, organized.

Excellent customer service, organized. Attentive to customer need and went over bells and whistles of function of car.

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Richard Bryan

Richard Bryan

Sales Manager
Recent Reviews

Jun 26, 2026

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Jaylan was so attentive and responsive.

Jaylan was so attentive and responsive. Everything went extremely smooth and it was a wonderful truck buying experience

Jun 05, 2026

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Everyone was very professional and helpful.

Everyone was very professional and helpful. I had a great experience and I love my car.

May 31, 2026

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Great customer service!

Great customer service! Richard gave me the red carpet treatment! Amazing I will always purchase from this dealer

May 22, 2026

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Jim Ellis GMC is great!

Jim Ellis GMC is great! They took quick, excellent care of us when our Yukon had transmission troubles by getting us into another vehicle with very little trouble. I would recommend them to anyone.

Apr 29, 2026

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This was best experience ever had purchasing a car.

This was best experience ever had purchasing a car. Everyone work with me and gave me best welcoming service. They all explain to me and made sure I was satisfied. It was fast and superior service. I can’t even say how much happy I am . I even referred them to other people who looking for a car

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Patrick Bernard

Patrick Bernard

General Sales Manager
Dealership Experience 7 years 6 months
Industry Experience 35 years 6 months
I have had the pleasure of serving automotive clients for over 30 years. Honesty, integrity and availability is what matters most to me when doing business. I am always just a phone call away. Please reach out to me anytime.
Recent Reviews

Jun 17, 2026

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I had a great experience with the members of this

I had a great experience with the members of this dealership. Keep up the outstanding service.

May 29, 2026

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When picking up vehicle I felt I was intruding by asking

When picking up vehicle I felt I was intruding by asking questions, my sales person showed no interest and iI felt like I d I was bothering him

May 13, 2026

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The BEST team to buy a car.

The BEST team to buy a car. My experience was truly wonderful and not stressful. Ask for the wonderful Naiya and the wonderful Tim if you are looking for a stress free car buying experience.

May 13, 2026

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Over all good job done, however the service department

Over all good job done, however the service department moves slow- I came in to have bed cover installed I arrived a little before 11: am didn’t leave until 2:45 pm most of staff courteous.

Apr 29, 2026

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This was best experience ever had purchasing a car.

This was best experience ever had purchasing a car. Everyone work with me and gave me best welcoming service. They all explain to me and made sure I was satisfied. It was fast and superior service. I can’t even say how much happy I am . I even referred them to other people who looking for a car

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Dewayne Ivory

Dewayne Ivory

Service Advisor

30 Reviews
Certified
Recent Reviews

Jun 28, 2026

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Tire rotation is far too expensive No Good dealership

Tire rotation is far too expensive No Good dealership takes too long for a simple oil change tire rotation

Jun 06, 2026

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Thank you for your care and service in fixing my vehicle,

Thank you for your care and service in fixing my vehicle, I appreciate your care.

Jun 03, 2026

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Got me in.

Got me in... job well done! Couldn't ask for better service! Got me in... kept me advised on progress... made sure I didn't pay for anything I didn't need. Job well done! Couldn't ask for better service!

May 30, 2026

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I came in for a simple oil change and new windshield

I came in for a simple oil change and new windshield wipers. It was quick and easy. I was appreciative of the lounge area, especially enjoyed the outside option. Thank you!

May 29, 2026

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Excellent job.

Excellent job. It was good working with Dwayne. He made sure that someone was available to work on the car as soon as possible.

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Joe Maupin

Joe Maupin

Finance Manager
Recent Reviews

May 29, 2026

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When picking up vehicle I felt I was intruding by asking

When picking up vehicle I felt I was intruding by asking questions, my sales person showed no interest and iI felt like I d I was bothering him

May 22, 2026

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Jim Ellis GMC is great!

Jim Ellis GMC is great! They took quick, excellent care of us when our Yukon had transmission troubles by getting us into another vehicle with very little trouble. I would recommend them to anyone.

May 13, 2026

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The BEST team to buy a car.

The BEST team to buy a car. My experience was truly wonderful and not stressful. Ask for the wonderful Naiya and the wonderful Tim if you are looking for a stress free car buying experience.

May 01, 2026

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From the moment we walked in we felt very comfortable and

From the moment we walked in we felt very comfortable and relaxed. Larion met with us within a couple minutes and had the vehicle brought around while we chatted for a bit. The vehicle was the cleanest we had seen and he went over aspects of it and never rushed us at all. While on the test drive he went over the different features and explained the differences in the models we had looked at. Once we were "sitting in the chair" it felt more like 2 friends catching up and never like it was a transaction. Waiting for our turn for financing took its normal delay so we kept chatting until they were ready for us. Another low pressure experience with Mr. Joe getting the best rate available and and terms that worked for us. Once done we walked back out to a big red bow on the hood of my new truck and a photoshoot. The next day Larion sent me a video with music that made me feel like I was a batter walking up to home plate with entrance music. Sometimes its the small things that stand out and make a deal more than worth it. I'd like to thank Larion and the staff at Jim Ellis for a wonderful experience 🙂.

Mar 19, 2026

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The dealership was great to does with on all levels but

The dealership was great to does with on all levels but the person that made it all happen was Larion Downs. By far one of the best experiences I have had with a dealership.

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Kathy Perkins

Kathy Perkins

Inventory Manager
Recent Reviews

Jul 02, 2025

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Total professional and business smart.

Total professional and business smart. I would recommend anyone looking for a great deal and a decent car note to shop with you.

Jun 03, 2025

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After I received; my Truck from a small repair auto shop,

After I received; my Truck from a small repair auto shop, that would had clean every red penny from my pockets; I called Jim Ellis GMC and Cadillac on Peachtree Rd. hoping for sale on new SUV, in the beginning of March 2025. There's a young man there; who has kept my vehicle safe and stayed in communications with me, after listening close to my situation til this day; for again I'm a 100% SC Veteran, who has been out of transportation since I check-in my truck; at the truck clinic. Vet, N much need; somebody please help, monthly IC- $7,300.00 so I can continue 2 WHEEL.

May 17, 2025

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I liked the attention they give to everything, Even sent

I liked the attention they give to everything, Even sent me a video, I do wish the videos were more interactive but this is better than anyone else.

Mar 24, 2025

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Great staff from start to finish.

Great staff from start to finish. Friendly and knowledgeable. Willing to give you answers or find the answers if not aware. I recommend purchasing a vehicle from the Jim Ellis Dealership.

Feb 13, 2025

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Professional and very friendly customer service and

Professional and very friendly customer service and support every time we service our vehicle there at that location

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Jamie Warren

Jamie Warren

General Manager
Dealership Experience 5 years 6 months
Recent Reviews

May 22, 2026

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Jim Ellis GMC is great!

Jim Ellis GMC is great! They took quick, excellent care of us when our Yukon had transmission troubles by getting us into another vehicle with very little trouble. I would recommend them to anyone.

Jan 06, 2026

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He was a big help.

He was a big help. I appreciate him very knowledgeable on the car. Very patient helped to the best of his ability I would buy him again

Jul 02, 2025

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Total professional and business smart.

Total professional and business smart. I would recommend anyone looking for a great deal and a decent car note to shop with you.

Jun 03, 2025

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After I received; my Truck from a small repair auto shop,

After I received; my Truck from a small repair auto shop, that would had clean every red penny from my pockets; I called Jim Ellis GMC and Cadillac on Peachtree Rd. hoping for sale on new SUV, in the beginning of March 2025. There's a young man there; who has kept my vehicle safe and stayed in communications with me, after listening close to my situation til this day; for again I'm a 100% SC Veteran, who has been out of transportation since I check-in my truck; at the truck clinic. Vet, N much need; somebody please help, monthly IC- $7,300.00 so I can continue 2 WHEEL.

Apr 30, 2025

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Professional, responsive, friendly and great service.

Professional, responsive, friendly and great service. Goes the extra mile to make you happy as a customer.

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Naiya McCartha

Naiya McCartha

Sales Professional
I understand how important it is for women to feel respected, heard, and confident when buying a vehicle and pride myself on creating a supportive, no-pressure experience built on trust and transparency. Whether you're buying your first car or upgrading your ride, I’m here to make the process easy and smooth!
Recent Reviews

May 13, 2026

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The BEST team to buy a car.

The BEST team to buy a car. My experience was truly wonderful and not stressful. Ask for the wonderful Naiya and the wonderful Tim if you are looking for a stress free car buying experience.

Apr 29, 2026

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This was best experience ever had purchasing a car.

This was best experience ever had purchasing a car. Everyone work with me and gave me best welcoming service. They all explain to me and made sure I was satisfied. It was fast and superior service. I can’t even say how much happy I am . I even referred them to other people who looking for a car

Mar 28, 2026

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The team made me feel very welcome was very helpful and

The team made me feel very welcome was very helpful and kind and patient within the entire process

Feb 13, 2026

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Naiya did a great job.

Naiya did a great job. She had the truck out front when I got there. Dewayne also did a great job. Great experience all around.

Jan 31, 2026

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Had a 10/10 experience working with Naiya M.

Had a 10/10 experience working with Naiya M. and Rich B. at Jim Ellis GMC. Buying a new truck can be a high-pressure process, but they were very responsive and professional. They provided detailed, itemized pricing during negotiations so there were no surprises. Pickup was seamless, and they even transferred the running boards from my trade-in to the new truck at no cost. If you want transparency and great service, go see them!

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Lashon Holley

Lashon Holley

Receptionist
Recent Reviews

May 29, 2026

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When picking up vehicle I felt I was intruding by asking

When picking up vehicle I felt I was intruding by asking questions, my sales person showed no interest and iI felt like I d I was bothering him

May 13, 2026

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The BEST team to buy a car.

The BEST team to buy a car. My experience was truly wonderful and not stressful. Ask for the wonderful Naiya and the wonderful Tim if you are looking for a stress free car buying experience.

May 02, 2026

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After purchasing my 2026 Buick Envista after 3 days it

After purchasing my 2026 Buick Envista after 3 days it messaged me to refill the window washing fluid. Now that was 1 item that was forgotten. Why would I have to buy anything for a brand new car?

Jul 04, 2025

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They are consistent it was a big deal to have my vehicle

They are consistent it was a big deal to have my vehicle clean when I picked it up it was they communicated well with me

Jun 03, 2025

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After I received; my Truck from a small repair auto shop,

After I received; my Truck from a small repair auto shop, that would had clean every red penny from my pockets; I called Jim Ellis GMC and Cadillac on Peachtree Rd. hoping for sale on new SUV, in the beginning of March 2025. There's a young man there; who has kept my vehicle safe and stayed in communications with me, after listening close to my situation til this day; for again I'm a 100% SC Veteran, who has been out of transportation since I check-in my truck; at the truck clinic. Vet, N much need; somebody please help, monthly IC- $7,300.00 so I can continue 2 WHEEL.

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Jaylan Jackson

Jaylan Jackson

Sales Professional
Contact Me
Dealership Experience 1 years 1 months
Industry Experience 5 years
Recent Reviews

Jun 04, 2026

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I wanted to share some feedback regarding my recent

I wanted to share some feedback regarding my recent experience at Jim Ellis. My vehicle was in service for a pending repair of approximately $1,800, coming only six months after I had already completed a major turbo repair. Because of the circumstances, I made the decision to trade the vehicle and purchase another one from your dealership. The experience started off very positively. The initial greeting and interaction were welcoming and professional. However, at some point during the process, the experience shifted and became much less positive. One unexpected issue was the discussion surrounding the diagnostic fee. Since I was purchasing a vehicle from the same dealership where my vehicle was being serviced, the handling of that charge felt like a curveball and left me disappointed. Additionally, the vehicle I purchased came with only one key, despite being a one-owner lease vehicle. Within days of purchase, I also had to replace the battery in the key fob because the car hesitated to recognize the key fob. The finance process itself was acceptable, but the overall transaction took nearly four hours. My overall impression was that because I was purchasing a lower-priced vehicle, the level of service and attention may have been to lower standards. Whether that was the case or not, it was how the experience felt from my perspective. My recommendation would be to treat every customer and every transaction as important. You never know who you are serving, what their future purchasing may be, or how many people they may influence through their personal and professional

Apr 29, 2026

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This was best experience ever had purchasing a car.

This was best experience ever had purchasing a car. Everyone work with me and gave me best welcoming service. They all explain to me and made sure I was satisfied. It was fast and superior service. I can’t even say how much happy I am . I even referred them to other people who looking for a car

Sep 19, 2025

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I have purchased several vehicles from Jim Ellis and they

I have purchased several vehicles from Jim Ellis and they are always amazing to work with. This was my first time buying one from Jim Ellis Buick GMC but they kept up with the exceedingly high standards of their sister dealerships. Jaylen and Richard in sales were extremely nice and helpful and not high pressure at all. Joe in finance helped with warranty options and was also very nice. Highly recommend to anyone looking for a great place to buy a car!

Sep 03, 2025

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Working with the dealership was great.

Working with the dealership was great. Everyone was attentive and professional. Jaylan was on top of all aspects of the vehicle and the services being offered. Michael Johnson on the finance team was extremely helpful with different warranty options. Curtis the sales manager was also there just in case there were any questions or concerns. Great experience!

Sep 03, 2025

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Drove from Charleston, South Carolina, to buy our new

Drove from Charleston, South Carolina, to buy our new 2025 Sierra 2500, and would highly recommend to all my friends and family that they make the drive if looking for a New Vehicle.

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Kristin Hadden

Kristin Hadden

BDC Director
Dealership Experience 11 years 11 months
Recent Reviews

Jun 06, 2026

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Thank you for your care and service in fixing my vehicle,

Thank you for your care and service in fixing my vehicle, I appreciate your care.

Feb 19, 2026

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This was my first time visiting this dealership and I was

This was my first time visiting this dealership and I was on a time crunch to get my battery replaced! Service was efficient and quality from scheduling to completion.

Jul 01, 2025

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Dewayne and his whole service team were outstanding!

Dewayne and his whole service team were outstanding! After the initial inspection, we were provided with a very helpful & informative video that walked thru their diagnosis of the problem & outlined the recommended repair. And even though it took a day or two longer than we had thought initially, they found & fixed the problem for a lot less than we had (anxiously) expected. Everyone we dealt with at the dealership (including the front receptionist, whose name I don’t know, but who kindly helped arrange a short ride for me to be dropped off at the Enterprise location just down the street) was courteous, friendly & professional. I mean it when I say: as long as g as this is the level of service provided by your dealership, we will never go to another GMC dealer again!

Jun 22, 2025

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Very professional and thorough.

Very professional and thorough. Always efficient and on time and accurate with service. Very good

Jun 03, 2025

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After I received; my Truck from a small repair auto shop,

After I received; my Truck from a small repair auto shop, that would had clean every red penny from my pockets; I called Jim Ellis GMC and Cadillac on Peachtree Rd. hoping for sale on new SUV, in the beginning of March 2025. There's a young man there; who has kept my vehicle safe and stayed in communications with me, after listening close to my situation til this day; for again I'm a 100% SC Veteran, who has been out of transportation since I check-in my truck; at the truck clinic. Vet, N much need; somebody please help, monthly IC- $7,300.00 so I can continue 2 WHEEL.

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Rodney Head

Rodney Head

Sales Professional
Recent Reviews

Jun 12, 2026

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No hassle and didn't try to pressure me into buying

No hassle and didn't try to pressure me into buying something I didn't want. He showed me the car I was interested in and handle all the paperwork so that my purchase was done in a very timely manner.

Apr 29, 2026

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This was best experience ever had purchasing a car.

This was best experience ever had purchasing a car. Everyone work with me and gave me best welcoming service. They all explain to me and made sure I was satisfied. It was fast and superior service. I can’t even say how much happy I am . I even referred them to other people who looking for a car

Dec 21, 2025

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Had a great experience at the dealership everyone was

Had a great experience at the dealership everyone was kind and knowledgeable about the product. I felt comfortable with the deal.

Nov 12, 2025

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Rodney is someone I can definitely see myself doing

Rodney is someone I can definitely see myself doing business with again in the future. He’s a talented, kind, and well-rounded young guy. Even when things didn’t look too favorable, he stayed optimistic and professional, I really appreciate that. Keep up the great work!

Sep 04, 2025

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From start to finish, the overall sales process was good.

From start to finish, the overall sales process was good. However, communication with Rodney could've been better in regards to transparency. Other than that, considering past experiences with other dealers, this was a quick and successful transaction.

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Cory Kopec

Cory Kopec

Sales Professional
Recent Reviews

May 13, 2026

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Employee Rating

Over all good job done, however the service department

Over all good job done, however the service department moves slow- I came in to have bed cover installed I arrived a little before 11: am didn’t leave until 2:45 pm most of staff courteous.

Apr 29, 2026

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Employee Rating

This was best experience ever had purchasing a car.

This was best experience ever had purchasing a car. Everyone work with me and gave me best welcoming service. They all explain to me and made sure I was satisfied. It was fast and superior service. I can’t even say how much happy I am . I even referred them to other people who looking for a car

Sep 26, 2025

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I had an excellent experience with Corey Kopec and Larion

I had an excellent experience with Corey Kopec and Larion Downs at GMC Buick. They went above and beyond to make the process smooth and stress-free, showing genuine professionalism and care every step of the way. Their knowledge, patience, and commitment to great customer service truly stood out. I couldn’t be happier with the experience and highly recommend them to anyone looking for outstanding service at GMC Buick.

Sep 05, 2025

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Employee Rating

Jim Ellis Buick GMC exceeded my expectations in customer

Jim Ellis Buick GMC exceeded my expectations in customer service and value received. I got a great buy on a pre-owned car and the dealership processed most of the transaction virtually allowing me to show up to test drive the vehicle and complete the paperwork in less than an hour. It was an awesome buying experience!

Aug 18, 2025

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Employee Rating

My experience was absolutely wonderful.

My experience was absolutely wonderful. The sales and the finance team were attentive and extremely helpful. I felt as if my best interest was important to them. Their customer service was superb!!!

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Zac Rinehart

Zac Rinehart

Service
Recent Reviews

Jun 06, 2026

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Thank you for your care and service in fixing my vehicle,

Thank you for your care and service in fixing my vehicle, I appreciate your care.

May 08, 2026

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Employee Rating

Hese guys are the best and the fastest service this side

Hese guys are the best and the fastest service this side of town thank you

Apr 24, 2026

Dealership Rating
Employee Rating

Anytime I come into this dealership I know that I will be

Anytime I come into this dealership I know that I will be well taken care of.

Sep 18, 2025

Dealership Rating
Employee Rating

Service is excellent Dewayne is extremely helpful highly

Service is excellent Dewayne is extremely helpful highly recommend bringing your car here for service

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Skip Jacobs

Skip Jacobs

Parts
Recent Reviews

Sep 18, 2025

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Employee Rating

Service is excellent Dewayne is extremely helpful highly

Service is excellent Dewayne is extremely helpful highly recommend bringing your car here for service

Sep 07, 2025

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Employee Rating

It was a reasonably efficient transaction, but could have

It was a reasonably efficient transaction, but could have been faster. 2 hrs 17 minutes is too long.

Aug 02, 2025

Dealership Rating
Employee Rating

I am currently pleased with the work they was done.

I am currently pleased with the work they was done. The communication from Chris my service advisor left a lot to be desired. Every piece of the process took longer than he said it would. When I spoke with him, I always felt like I was just a number which is the exact opposite of what the hold message says they want you to feel like. When I kept asking about the delays, the information I got from Chris was minimal and he seemed annoyed I asked. I finally had to speak with the manager in the Parts department who gave me a very detailed explanation as to what was going on with the parts. He even told me one has been on back ordered but that it had finally be resolved. He looked up the tracking and told me exactly when they would receive them. I was frustrated that I could not get any of this information from Chris. I'll return to Jim Ellis but will ask for a different service advisor next time. I'll hope to be treated less as a number and be given the information that I am looking for.

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Brian Leggin

Brian Leggin

Sales Professional
Contact Me
Dealership Experience 1 years 2 months
Industry Experience 4 years 3 months
Recent Reviews

Apr 29, 2026

Dealership Rating
Employee Rating

This was best experience ever had purchasing a car.

This was best experience ever had purchasing a car. Everyone work with me and gave me best welcoming service. They all explain to me and made sure I was satisfied. It was fast and superior service. I can’t even say how much happy I am . I even referred them to other people who looking for a car

Aug 25, 2025

Dealership Rating
Employee Rating

It was a pleasure working with Brian Leggin.

It was a pleasure working with Brian Leggin. Very professional and easy to work with.

Jul 20, 2025

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Employee Rating

Everyone at the facility was really nice!

Everyone at the facility was really nice! Everyone was as helpful as could be in a what could have been stressful process!

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Tommy Webb

Tommy Webb

Service Manager
Recent Reviews

Apr 03, 2026

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Employee Rating

The service department at Jim Ellis GMC goes above and

The service department at Jim Ellis GMC goes above and beyond and they are easy to communicate with. They fixed an issue with my truck even when GMC denied it. You can’t beat service like that. I recommend them to everyone I talk to and will continue too. Thank you to the team and do us all a favor and stay great! Thanks again

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Franchelly Reyes

Franchelly Reyes

Finance Director
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