Staff
John Jones
Service Advisor
Jake Bugrovsky
Sales Associate
Ricardo Nash
Sales Associate
Dwight Wood
Sales Manager
Ralph Sorrentino
Vice President
IRVING REYES
Sales Associate
Kathy Perkins
Inventory Manager
Scott Unger
General Sales Manager
JUAN URDANETA
Sales Associate
Mark Starks
Finance Manager
Ted Weinszichr
Service Advisor
Jamie Warren
General Manager
CHRIS PENNINGTON
Sales Associate
Tate Chesser
Used Car Director
Kristin Buffington
BDC Director
Lashon Holley
Receptionist
John Jones
Service Advisor
Sep 18, 2023
Jim Ellis provides great service at every visit.
Jim Ellis provides great service at every visit. All work performed as promised and with no delay.
Sep 15, 2023
Fast and friendly service.
Fast and friendly service. Got my car back ahead of time, which was a plus!
Sep 14, 2023
Dropped off for a Monday appointment, didnt get a simple
Dropped off for a Monday appointment, didnt get a simple diagnosis until early Wednesday. Held my car for 2 more days without repair. Calls to the service rep to return and repair went unanswered and without response.
Sep 13, 2023
Had an appointment which means nothing.
Had an appointment which means nothing. When you arrive they share 48-72 hours for diagnostic service and it was 72 hours.
Sep 07, 2023
Everything was perfect.
Everything was perfect. I appreciate the service they gave me. The service manager was great and when he told me vehicle will be ready, it was ready to go
Ricardo Nash
Sales Associate
Dwight Wood
Sales Manager
Sep 22, 2023
Tienen un excelente servicio los vendedores, los que
Tienen un excelente servicio los vendedores, los que hacen el financiamiento son muy buenos en lo que hacen gracias por su ayuda en encontrar mi pick up
Sep 14, 2023
They were great.
They were great. Very friendly and knowledgeable about their vehicles. I enjoyed working with them.
Aug 04, 2023
I brought my Yukon in for a few issues one being the
I brought my Yukon in for a few issues one being the windshield and they didn’t even clean it to address the issue wrote dirty on paperwork. Have a rattle in the back said they greased the stoppers. Rattle is still there. My car was there for two day and nothing was fixed. Don’t think they really even looked at my car to try and fix it.the service people are very nice but can not explain the work that was done very well
Jul 21, 2023
They forged my signature on a contract and sent it to the
They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world. The worst part is they haven’t even made it right and I bought this truck in October of last year. Go to Heyward Allen if you want a GMC. Same pricing, and they are honest. Don’t buy from these crooks!!!
Jun 12, 2023
We had done our research and the dealer team made it easy
We had done our research and the dealer team made it easy to purchase a new Acadia and trade in our Tahoe. Thank you Jim Ellis team.
Ralph Sorrentino
Vice President
Jul 21, 2023
They forged my signature on a contract and sent it to the
They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world. The worst part is they haven’t even made it right and I bought this truck in October of last year. Go to Heyward Allen if you want a GMC. Same pricing, and they are honest. Don’t buy from these crooks!!!
Apr 24, 2023
Excellent customer service, organized.
Excellent customer service, organized. Attentive to customer need and went over bells and whistles of function of car.
Aug 11, 2020
Nicole and Micheal and other staff were great. Went above...
Nicole and Micheal and other staff were great. Went above and beyond for me, and I appreciate that.One of the best car buying experience i ever had. 👌🏽👌🏽
Jun 25, 2020
I was surprised with a new truck! A beautiful New...
I was surprised with a new truck! A beautiful New All-Terrain Canyon! Everything was painless and the financing was a breeze. My husband work in Service!
Feb 06, 2020
Very pleased with the communication from my sales person...
Very pleased with the communication from my sales person John and my service folks John and Tim at the Jim ELLis GMC dealership in Atlanta.
IRVING REYES
Sales Associate
Kathy Perkins
Inventory Manager
Sep 22, 2023
Tienen un excelente servicio los vendedores, los que
Tienen un excelente servicio los vendedores, los que hacen el financiamiento son muy buenos en lo que hacen gracias por su ayuda en encontrar mi pick up
Apr 24, 2023
Excellent customer service, organized.
Excellent customer service, organized. Attentive to customer need and went over bells and whistles of function of car.
Jan 06, 2023
Friendly and proactive staff at this Jim Ellis
Friendly and proactive staff at this Jim Ellis dealership. Looking forward to continuing with service visits here.
Oct 19, 2022
The items fixed have not been repaired properly.
The items fixed have not been repaired properly. Still have maintenance lights on, still have loud squeaky brakes, and have been given no feedback on the oil leak. Was told I would have to bring it back when they could look into it more. Why? The car was with the service department for the day. I’m having to bring my car back for the third time to try and get the items fixed. My overall experience is poor
Aug 04, 2022
Our company has a 2022 vehicle that we put in for service
Our company has a 2022 vehicle that we put in for service and repair. We did it four different times taking up employees at our company time. End result, scratches on the vehicle in two different areas and repair still not made!!
Scott Unger
General Sales Manager
Sep 22, 2023
Tienen un excelente servicio los vendedores, los que
Tienen un excelente servicio los vendedores, los que hacen el financiamiento son muy buenos en lo que hacen gracias por su ayuda en encontrar mi pick up
Sep 21, 2023
Ricardo was very good.
Ricardo was very good. Follow thru and delivered as promised. Scott help make the transaction easy and smooth. Best new car experience ever. Thx
Aug 10, 2023
Words cannot express how satisfying is was dealing with
Words cannot express how satisfying is was dealing with those mentioned above. My name is Zola Thurmond and my husband is the CEO (Chief Operating Officer of DeKalb. Kudos to the Ellis family,
Jul 21, 2023
They forged my signature on a contract and sent it to the
They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world. The worst part is they haven’t even made it right and I bought this truck in October of last year. Go to Heyward Allen if you want a GMC. Same pricing, and they are honest. Don’t buy from these crooks!!!
Jul 16, 2023
I was pleased except I would be more pleased to be shown
I was pleased except I would be more pleased to be shown more about the details of my Buick
JUAN URDANETA
Sales Associate
Sep 22, 2023
Tienen un excelente servicio los vendedores, los que
Tienen un excelente servicio los vendedores, los que hacen el financiamiento son muy buenos en lo que hacen gracias por su ayuda en encontrar mi pick up
Sep 03, 2023
JUAN URDANETA is ALL I should say!
JUAN URDANETA is ALL I should say! Juan was THE best in handling everything and all paperwork required for my recent purchase prior to me coming on the lot. He was proficient, easy to work with and very professional in making sure I made my sons baseball practice on time. His prompt and immediate responses to my questions or concerns were addressed head on. Thank YOU Juan for making my truck buying experience pleasurable and quick! His quote is you’ve WON with Juan and that was certainly the case!!
Aug 10, 2023
Words cannot express how satisfying is was dealing with
Words cannot express how satisfying is was dealing with those mentioned above. My name is Zola Thurmond and my husband is the CEO (Chief Operating Officer of DeKalb. Kudos to the Ellis family,
Jul 16, 2023
I was pleased except I would be more pleased to be shown
I was pleased except I would be more pleased to be shown more about the details of my Buick
Jun 08, 2023
Great experience.
Great experience. Wouldn’t buy anywhere else. Sales team was very knowledgeable. This makes my third vehicle purchased and it was a great experience every time.
Mark Starks
Finance Manager
Sep 16, 2023
Every step in my purchase was a pleasure.
Every step in my purchase was a pleasure. From the sales man to the finance manager to the reception people.
Sep 14, 2023
They were great.
They were great. Very friendly and knowledgeable about their vehicles. I enjoyed working with them.
Aug 24, 2023
Ricardo was jam up helped out a ton and wasn’t even the
Ricardo was jam up helped out a ton and wasn’t even the main salesperson
Aug 16, 2023
I purchased a 2018 GMC Yukon from this dealership several
I purchased a 2018 GMC Yukon from this dealership several years ago. I have left several VM's and sent an email to Mark Starks to call me regarding my GAP insurance. Here we are two weeks later almost and I still can't get a response from him! Very disappointed!! Expected more from this dealership. This will definitely be my last purchase from this dealership.
Aug 10, 2023
Words cannot express how satisfying is was dealing with
Words cannot express how satisfying is was dealing with those mentioned above. My name is Zola Thurmond and my husband is the CEO (Chief Operating Officer of DeKalb. Kudos to the Ellis family,
Jamie Warren
General Manager
Jul 21, 2023
They forged my signature on a contract and sent it to the
They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world. The worst part is they haven’t even made it right and I bought this truck in October of last year. Go to Heyward Allen if you want a GMC. Same pricing, and they are honest. Don’t buy from these crooks!!!
Jun 08, 2023
Great experience.
Great experience. Wouldn’t buy anywhere else. Sales team was very knowledgeable. This makes my third vehicle purchased and it was a great experience every time.
May 14, 2023
We had a great experience with Jim Ellis GMC.
We had a great experience with Jim Ellis GMC. Very professional and thorough process. We are very satisfied.
Apr 24, 2023
Excellent customer service, organized.
Excellent customer service, organized. Attentive to customer need and went over bells and whistles of function of car.
Jan 26, 2023
Team Jim Ellis is the top dealership in Atlanta.
Team Jim Ellis is the top dealership in Atlanta. Call Ricardo for your car needs!
CHRIS PENNINGTON
Sales Associate
Sep 22, 2023
Tienen un excelente servicio los vendedores, los que
Tienen un excelente servicio los vendedores, los que hacen el financiamiento son muy buenos en lo que hacen gracias por su ayuda en encontrar mi pick up
Dec 01, 2022
Chris and Jason were fantastic.
Chris and Jason were fantastic. We enjoyed the entire experience. We are still waiting for the 99 cent gas prices. Lol.
Sep 12, 2022
This dealership never ceases to amaze me in how
This dealership never ceases to amaze me in how professional and helpful it is. The employees are top notch and I am always pleased.
Sep 03, 2022
We were pleasantly surprised at the great customer
We were pleasantly surprised at the great customer service and friendly people we encountered at this dealership! They made the process extremely easy and efficient! I would highly recommend them to anyone in the market for a new or used vehicle! Thanks so much for taking such good care of us during our purchase!!
Aug 09, 2022
I purchase many vehicles annually and this was one of the
I purchase many vehicles annually and this was one of the best experiences I've ever had. The GM and sales person assigned were top notch and would highly recommend this dealership.
Tate Chesser
Used Car Director
Aug 24, 2023
Ricardo was jam up helped out a ton and wasn’t even the
Ricardo was jam up helped out a ton and wasn’t even the main salesperson
Jun 09, 2023
Found dealership on the internet.
Found dealership on the internet. Made contact and someone responded quickly. I was furnished with all documents about the car I that had requested.
Jun 08, 2023
Great experience.
Great experience. Wouldn’t buy anywhere else. Sales team was very knowledgeable. This makes my third vehicle purchased and it was a great experience every time.
Mar 30, 2023
Great folks and wonderful experience at this dealership!
Great folks and wonderful experience at this dealership! Highly recommend! Fantastic staff and professional dealer!
Kristin Buffington
BDC Director
Sep 22, 2023
Tienen un excelente servicio los vendedores, los que
Tienen un excelente servicio los vendedores, los que hacen el financiamiento son muy buenos en lo que hacen gracias por su ayuda en encontrar mi pick up
Lashon Holley
Receptionist
Jul 21, 2023
They forged my signature on a contract and sent it to the
They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world. The worst part is they haven’t even made it right and I bought this truck in October of last year. Go to Heyward Allen if you want a GMC. Same pricing, and they are honest. Don’t buy from these crooks!!!