Staff

John Jones

John Jones

Service Advisor
152 Reviews
View Bio
Ricardo Nash

Ricardo Nash

Sales Associate
60 Reviews
View Bio
Dwight Wood

Dwight Wood

Sales Manager
57 Reviews
View Bio
Ralph Sorrentino

Ralph Sorrentino

Vice President
49 Reviews
View Bio
IRVING REYES

IRVING REYES

Sales Associate
29 Reviews
View Bio
JUAN URDANETA

JUAN URDANETA

Sales Associate
21 Reviews
View Bio
Mark Starks

Mark Starks

Finance Manager
17 Reviews
View Bio
Kathy Perkins

Kathy Perkins

Inventory Manager
16 Reviews
View Bio
Ted Weinszichr

Ted Weinszichr

Service Advisor
13 Reviews
View Bio
Jamie Warren

Jamie Warren

General Manager
9 Reviews
View Bio
CHRIS PENNINGTON

CHRIS PENNINGTON

Sales Associate
6 Reviews
View Bio
Tate Chesser

Tate Chesser

Used Car Director
5 Reviews
View Bio
Lashon Holley

Lashon Holley

Receptionist
2 Reviews
View Bio
Kristin Buffington

Kristin Buffington

BDC Director
1 Review
View Bio
John Jones

John Jones

Service Advisor
Recent Reviews

Apr 06, 2024

Dealership Rating
Employee Rating

Superior service!

Superior service! The advisor did and excelente job. By following up and greeting Thank you

Feb 09, 2024

Dealership Rating
Employee Rating

The service team was excellent in communicating with me

The service team was excellent in communicating with me about the status of my truck and any other concerns.

Dec 22, 2023

Dealership Rating
Employee Rating

Very professional and pleasant experience with Jim Ellis

Very professional and pleasant experience with Jim Ellis GMC. Juan was patient and answered all my questions. Additionally, Juan took the time to explain and demonstrate to me some of the many features offered in my new GMC Sierra. Joe Maupin was equally patient and very professional when explaining the different elements of financing my vehicle. Overall experience was great!

Nov 27, 2023

Dealership Rating
Employee Rating

Great customer service.

Great customer service. Friendly, caring, prompt and on time deliver and very customer service oriented.

Nov 16, 2023

Dealership Rating
Employee Rating

Always professional, always on-time and consistent with

Always professional, always on-time and consistent with service estimates. I have been a loyal customer since 2018.

View More Reviews on DealerRater
Ricardo Nash

Ricardo Nash

Sales Associate
Contact Me
Dealership Experience 7 years
SEASONED CAR SALES/LEASEING SPECIALIST, RETIRED 20 YEAR NAVY VETERAN
Recent Reviews

Apr 04, 2024

Dealership Rating
Employee Rating

Salesperson was friendly and easy to deal with.

Salesperson was friendly and easy to deal with. Price I ultimately paid was competitive. Only negative is the necessity of negotiation. Initial offer presented was higher than price listed on company’s own website, but ultimately landed on a good deal. Interest rate initially presented was almost 8%, but ultimately came down to 2.9%.

Jan 15, 2024

Dealership Rating
Employee Rating

I asked if I could get my personal tags transferred to

I asked if I could get my personal tags transferred to the 2016 Ford, and I was told that was against company policy. Also, there was a second key to the vehicle that he was going to look into. I have not heard anything about that at all so far as customer service thumbs down ?? I really appreciate the help with getting me into the vehicle, but the rest of the customer service experience was not good. Thanks for everything.

Jan 14, 2024

Dealership Rating
Employee Rating

Smooth and very pleasant The vehicle purchase went great

Smooth and very pleasant The vehicle purchase went great and never felt pressured into anything...

Jan 14, 2024

Dealership Rating
Employee Rating

Good experience.

Good experience. Took care of all the things that they said they would. Even went as far as delivering vehicle on specific day.

Nov 11, 2023

Dealership Rating
Employee Rating

Service Manager/Dillon and the staff, took excellent care

Service Manager/Dillon and the staff, took excellent care of our Gabby/2018 Sierra SLT. We called and explained what was happening and we were scheduled for the next available appt. Great and friendly staff. I lost my job January 2023 but hoping 2024 will end with Gabby IV. Thanks again Jim Ellis!

View More Reviews on DealerRater
Dwight Wood

Dwight Wood

Sales Manager
Recent Reviews

Mar 17, 2024

Dealership Rating
Employee Rating

Smooth and easy transaction.

Smooth and easy transaction. Would recommend Jim Ellis for any vehicle purchase, parts needs, and vehicle services. Great organization.

Feb 09, 2024

Dealership Rating
Employee Rating

The service team was excellent in communicating with me

The service team was excellent in communicating with me about the status of my truck and any other concerns.

Jan 20, 2024

Dealership Rating
Employee Rating

Everyone was very professional.

Everyone was very professional. I will refer all of my friends and family. Thank you

Jan 16, 2024

Dealership Rating
Employee Rating

Car was clean.

Car was clean. Dealership was reasonable on price and service. Paint is really peeling off of the car so I prefer to rate the experience after more time in the car. Irving Reyes was very nice, honest, and service oriented sales person.

Jan 14, 2024

Dealership Rating
Employee Rating

Excellent service The experience was very easy to

Excellent service The experience was very easy to navigate. It was also a great suggestion to deliver.

View More Reviews on DealerRater
Ralph Sorrentino

Ralph Sorrentino

Vice President
Recent Reviews

Jul 21, 2023

Dealership Rating
Employee Rating

They forged my signature on a contract and sent it to the

They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world. The worst part is they haven’t even made it right and I bought this truck in October of last year. Go to Heyward Allen if you want a GMC. Same pricing, and they are honest. Don’t buy from these crooks!!!

Apr 24, 2023

Dealership Rating
Employee Rating

Excellent customer service, organized.

Excellent customer service, organized. Attentive to customer need and went over bells and whistles of function of car.

Aug 11, 2020

Dealership Rating
Employee Rating

Nicole and Micheal and other staff were great. Went above...

Nicole and Micheal and other staff were great. Went above and beyond for me, and I appreciate that.One of the best car buying experience i ever had. 👌🏽👌🏽

Jun 25, 2020

Dealership Rating
Employee Rating

I was surprised with a new truck! A beautiful New...

I was surprised with a new truck! A beautiful New All-Terrain Canyon! Everything was painless and the financing was a breeze. My husband work in Service!

Feb 06, 2020

Dealership Rating
Employee Rating

Very pleased with the communication from my sales person...

Very pleased with the communication from my sales person John and my service folks John and Tim at the Jim ELLis GMC dealership in Atlanta.

View More Reviews on DealerRater
IRVING REYES

IRVING REYES

Sales Associate
Contact Me
Dealership Experience 4 years 7 months
Industry Experience 9 years 4 months
I am fluent in both English and Spanish and I have Finance background and experience. I put myself in the customers shoes and do my best to expedite and make the buying process a whole lot easier. Contact me and I will do my best to help you get into your dream vehicle today.
Recent Reviews

Mar 18, 2024

Dealership Rating
Employee Rating

I’m still waiting on my 2nd set of keys with key fob.

I’m still waiting on my 2nd set of keys with key fob. I was told there was a set but haven’t received them.

Mar 01, 2024

Dealership Rating
Employee Rating

Great place.

Great place. Good service. Nice place to do business. It seems like they treat customers fairly.

Feb 09, 2024

Dealership Rating
Employee Rating

The service team was excellent in communicating with me

The service team was excellent in communicating with me about the status of my truck and any other concerns.

Nov 19, 2023

Dealership Rating
Employee Rating

Prices was as advertised very fast assistance and

Prices was as advertised very fast assistance and friendly. Loved the kids area for my daughter.

Oct 24, 2023

Dealership Rating
Employee Rating

Too 3 different trips all day 2 get 0 done/pay $195 w

Too 3 different trips all day 2 get 0 done/pay $195 w light off

View More Reviews on DealerRater
JUAN URDANETA

JUAN URDANETA

Sales Associate
Contact Me
Dealership Experience 2 years 3 months
Industry Experience 18 years 1 months
Hello I am Juan and I am here to make the car buying experience a breeze. Let me help you get the perfect vehicle to fit your needs.
Recent Reviews

Feb 23, 2024

Dealership Rating
Employee Rating

Easy, friendly and I love my new car!

Easy, friendly and I love my new car! They even delivered it to me. Easiest car purchase ever!!

Jan 28, 2024

Dealership Rating
Employee Rating

Juan and Mark were absolutely a pleasure to deal with!

Juan and Mark were absolutely a pleasure to deal with! Kind, courteous and respectful! Juan didn't mind negotiating the best deal for me! He was a pleasure to deal with all the way around! Mark Starks was a joy to talk to as well and was also super friendly and it was a blast talking Georgia football!

Jan 10, 2024

Dealership Rating
Employee Rating

Salesman was fast and efficient brought out the car for a

Salesman was fast and efficient brought out the car for a test we worked out a price for the car I was In and out with my new car with in 2hr

Dec 22, 2023

Dealership Rating
Employee Rating

Very professional and pleasant experience with Jim Ellis

Very professional and pleasant experience with Jim Ellis GMC. Juan was patient and answered all my questions. Additionally, Juan took the time to explain and demonstrate to me some of the many features offered in my new GMC Sierra. Joe Maupin was equally patient and very professional when explaining the different elements of financing my vehicle. Overall experience was great!

Oct 26, 2023

Dealership Rating
Employee Rating

It’s amazing sales persons and service department

It’s amazing sales persons and service department excellent, I recommend it to anyone else that wants to do business with them

View More Reviews on DealerRater
Mark Starks

Mark Starks

Finance Manager
Recent Reviews

Apr 07, 2024

Dealership Rating
Employee Rating

I can not rave enough about how great of an experience I

I can not rave enough about how great of an experience I had in my dealings with Tate and Bobby. Bobby was attentive and courteous from the moment we spoke. He addressed all my questions and worked with me to make the deal happen. Tate was professional and respectful with me when addressing the "deal" regarding my trade-in and cost of the new vehicle. Based on my experience, I would definitely buy from Jim Ellis in the future.

Feb 13, 2024

Dealership Rating
Employee Rating

Not someone that I am totally satisfied with and am not

Not someone that I am totally satisfied with and am not comfortable with recommending the dealership. Period!

Jan 20, 2024

Dealership Rating
Employee Rating

Everyone was very professional.

Everyone was very professional. I will refer all of my friends and family. Thank you

Dec 07, 2023

Dealership Rating
Employee Rating

Jake was very helpful, patient and knowledgable.

Jake was very helpful, patient and knowledgable. The Jim Ellis Team was excellent to deal with. Great car buying experience.

Sep 16, 2023

Dealership Rating
Employee Rating

Every step in my purchase was a pleasure.

Every step in my purchase was a pleasure. From the sales man to the finance manager to the reception people.

View More Reviews on DealerRater
Kathy Perkins

Kathy Perkins

Inventory Manager
Recent Reviews

Sep 22, 2023

Dealership Rating
Employee Rating

Tienen un excelente servicio los vendedores, los que

Tienen un excelente servicio los vendedores, los que hacen el financiamiento son muy buenos en lo que hacen gracias por su ayuda en encontrar mi pick up

Apr 24, 2023

Dealership Rating
Employee Rating

Excellent customer service, organized.

Excellent customer service, organized. Attentive to customer need and went over bells and whistles of function of car.

Jan 06, 2023

Dealership Rating
Employee Rating

Friendly and proactive staff at this Jim Ellis

Friendly and proactive staff at this Jim Ellis dealership. Looking forward to continuing with service visits here.

Oct 19, 2022

Dealership Rating
Employee Rating

The items fixed have not been repaired properly.

The items fixed have not been repaired properly. Still have maintenance lights on, still have loud squeaky brakes, and have been given no feedback on the oil leak. Was told I would have to bring it back when they could look into it more. Why? The car was with the service department for the day. I’m having to bring my car back for the third time to try and get the items fixed. My overall experience is poor

Aug 04, 2022

Dealership Rating
Employee Rating

Our company has a 2022 vehicle that we put in for service

Our company has a 2022 vehicle that we put in for service and repair. We did it four different times taking up employees at our company time. End result, scratches on the vehicle in two different areas and repair still not made!!

View More Reviews on DealerRater
Ted Weinszichr

Ted Weinszichr

Service Advisor
Recent Reviews

Dec 01, 2023

Dealership Rating
Employee Rating

Got my car serviced for the problems that I had.

Got my car serviced for the problems that I had. As soon as I pulled off of the premises in traffic my service engine light came on, while I was in traffic. Gave them a call and they tried to set up another appointment. Instead of telling me to bring it back in to see why the engine light came on. Car is running OK but I need that service light to get handled asap.

Nov 11, 2023

Dealership Rating
Employee Rating

Service Manager/Dillon and the staff, took excellent care

Service Manager/Dillon and the staff, took excellent care of our Gabby/2018 Sierra SLT. We called and explained what was happening and we were scheduled for the next available appt. Great and friendly staff. I lost my job January 2023 but hoping 2024 will end with Gabby IV. Thanks again Jim Ellis!

Oct 30, 2023

Dealership Rating
Employee Rating

All was well except i was not aware I had to get out my

All was well except i was not aware I had to get out my car and go inside. The other dealer come out to my car. I waited in my car until another car pulled up and driver went inside, so I followed. Wish they had waive me to come in.

Sep 22, 2023

Dealership Rating
Employee Rating

Tienen un excelente servicio los vendedores, los que

Tienen un excelente servicio los vendedores, los que hacen el financiamiento son muy buenos en lo que hacen gracias por su ayuda en encontrar mi pick up

Aug 09, 2023

Dealership Rating
Employee Rating

Having your vehicle break down is a very frustrating and

Having your vehicle break down is a very frustrating and difficult time in itself. This was even more difficult for me as I was beginning my vacation and totally out of my home area when my 2019 GMC Yukon broke down. I explained this to Tim early Saturday morning (July 22, 2023) as we were being dropped off by AAA with our broken vehicle. He committed to performing a diagnostic and providing more details by Monday or Tuesday of the following week. This was totally fine with me as we were flying to Vegas and wouldn't arrive back to the Atlanta area until Thursday evening. On Tuesday evening, I had not heard from Tim at all so, I called to check status. I was told Tim was the only service advisor working that week and he would need to call me back. By Thursday, there was still no response from Jim Ellis GMC so, I just booked a flight from Vegas directly back to Jacksonville as I didn't have a way home. I was finally able to reach Tim Thursday morning upon returning to Jacksonville. He explained how extremely busy they've been and how he only has one transmission tech; however, he would get a diagnosis to me by the end of day. This was the only poor commitment kept. Tim called later in the day to inform me I needed a transmission valve (of some sorts) and cost would be $2600. I was less than 1000 miles outside the extended warranty. At that time, I didn't confirm if I wanted work completed, I told him to allow me to do some research and I would call back. Of course, I tried to call back the same day to confirm I would allow the work to be done. I left a message on Tim's voicemail and also texted their text messaging system. NO RESPONSE! On, Monday, July 31, 2023, I called back to confirm if the work was being completed and parts ordered. He confirmed it was in progress. On Tuesday, August 1, 2023, Tim called to advise my entire transmission needed to be replaced and cost would be $6700. My vehicle was not ready for pickup until Thursday, August 3, 2023. We then made arrangements to travel back to GA on the following Monday. The communication throughout this 2 week process was horrible! I DO NOT recommend this company at all. If I could rate 0 stars, I absolutely would. I feel like the misdiagnosis or change in diagnosis was done with malice after I called to request a supervisor. A supervisor never called me back by the way. Do better Jim Ellis! I work with my service advisor in Jacksonville and have never had these kinds of issues.

View More Reviews on DealerRater
Jamie Warren

Jamie Warren

General Manager
Dealership Experience 3 years 4 months
Recent Reviews

Jul 21, 2023

Dealership Rating
Employee Rating

They forged my signature on a contract and sent it to the

They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world. The worst part is they haven’t even made it right and I bought this truck in October of last year. Go to Heyward Allen if you want a GMC. Same pricing, and they are honest. Don’t buy from these crooks!!!

Jun 08, 2023

Dealership Rating
Employee Rating

Great experience.

Great experience. Wouldn’t buy anywhere else. Sales team was very knowledgeable. This makes my third vehicle purchased and it was a great experience every time.

May 14, 2023

Dealership Rating
Employee Rating

We had a great experience with Jim Ellis GMC.

We had a great experience with Jim Ellis GMC. Very professional and thorough process. We are very satisfied.

Apr 24, 2023

Dealership Rating
Employee Rating

Excellent customer service, organized.

Excellent customer service, organized. Attentive to customer need and went over bells and whistles of function of car.

Jan 26, 2023

Dealership Rating
Employee Rating

Team Jim Ellis is the top dealership in Atlanta.

Team Jim Ellis is the top dealership in Atlanta. Call Ricardo for your car needs!

View More Reviews on DealerRater
CHRIS PENNINGTON

CHRIS PENNINGTON

Sales Associate
Contact Me
Dealership Experience 2 years 10 months
Industry Experience 8 years 10 months
Recent Reviews

Nov 11, 2023

Dealership Rating
Employee Rating

Service Manager/Dillon and the staff, took excellent care

Service Manager/Dillon and the staff, took excellent care of our Gabby/2018 Sierra SLT. We called and explained what was happening and we were scheduled for the next available appt. Great and friendly staff. I lost my job January 2023 but hoping 2024 will end with Gabby IV. Thanks again Jim Ellis!

Sep 22, 2023

Dealership Rating
Employee Rating

Tienen un excelente servicio los vendedores, los que

Tienen un excelente servicio los vendedores, los que hacen el financiamiento son muy buenos en lo que hacen gracias por su ayuda en encontrar mi pick up

Dec 01, 2022

Dealership Rating
Employee Rating

Chris and Jason were fantastic.

Chris and Jason were fantastic. We enjoyed the entire experience. We are still waiting for the 99 cent gas prices. Lol.

Sep 12, 2022

Dealership Rating
Employee Rating

This dealership never ceases to amaze me in how

This dealership never ceases to amaze me in how professional and helpful it is. The employees are top notch and I am always pleased.

Sep 03, 2022

Dealership Rating
Employee Rating

We were pleasantly surprised at the great customer

We were pleasantly surprised at the great customer service and friendly people we encountered at this dealership! They made the process extremely easy and efficient! I would highly recommend them to anyone in the market for a new or used vehicle! Thanks so much for taking such good care of us during our purchase!!

View More Reviews on DealerRater
Tate Chesser

Tate Chesser

Used Car Director
Recent Reviews

Apr 07, 2024

Dealership Rating
Employee Rating

I can not rave enough about how great of an experience I

I can not rave enough about how great of an experience I had in my dealings with Tate and Bobby. Bobby was attentive and courteous from the moment we spoke. He addressed all my questions and worked with me to make the deal happen. Tate was professional and respectful with me when addressing the "deal" regarding my trade-in and cost of the new vehicle. Based on my experience, I would definitely buy from Jim Ellis in the future.

Aug 24, 2023

Dealership Rating
Employee Rating

Ricardo was jam up helped out a ton and wasn’t even the

Ricardo was jam up helped out a ton and wasn’t even the main salesperson

Jun 09, 2023

Dealership Rating
Employee Rating

Found dealership on the internet.

Found dealership on the internet. Made contact and someone responded quickly. I was furnished with all documents about the car I that had requested.

Jun 08, 2023

Dealership Rating
Employee Rating

Great experience.

Great experience. Wouldn’t buy anywhere else. Sales team was very knowledgeable. This makes my third vehicle purchased and it was a great experience every time.

Mar 30, 2023

Dealership Rating
Employee Rating

Great folks and wonderful experience at this dealership!

Great folks and wonderful experience at this dealership! Highly recommend! Fantastic staff and professional dealer!

View More Reviews on DealerRater
Lashon Holley

Lashon Holley

Receptionist
Recent Reviews

Feb 09, 2024

Dealership Rating
Employee Rating

The service team was excellent in communicating with me

The service team was excellent in communicating with me about the status of my truck and any other concerns.

Jul 21, 2023

Dealership Rating
Employee Rating

They forged my signature on a contract and sent it to the

They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world. The worst part is they haven’t even made it right and I bought this truck in October of last year. Go to Heyward Allen if you want a GMC. Same pricing, and they are honest. Don’t buy from these crooks!!!

View More Reviews on DealerRater
Kristin Buffington

Kristin Buffington

BDC Director
Dealership Experience 9 years 9 months
Recent Reviews

Sep 22, 2023

Dealership Rating
Employee Rating

Tienen un excelente servicio los vendedores, los que

Tienen un excelente servicio los vendedores, los que hacen el financiamiento son muy buenos en lo que hacen gracias por su ayuda en encontrar mi pick up

View More Reviews on DealerRater

Contact Us

  • This field is for validation purposes and should be left unchanged.
  • Find the Right Person

    Connect with one of our top rated specialists.
    JUAN URDANETA
    CHRIS PENNINGTON
    IRVING REYES
    Powered By DealerRater
    Show Our Specialists Hide Our Specialists
    JUAN URDANETA

    JUAN URDANETA

    Sales Associate

    21 Reviews
    CHRIS PENNINGTON

    CHRIS PENNINGTON

    Sales Associate

    6 Reviews
    IRVING REYES

    IRVING REYES

    Sales Associate

    29 Reviews
    Ricardo Nash

    Ricardo Nash

    Sales Associate

    60 Reviews
    Ted Weinszichr

    Ted Weinszichr

    Service Advisor

    13 Reviews